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evans036
Joined: 28 Jun 2011
Posts: 7
Country: United States |
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 SA 10 Install issue |
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trying to install SA 10 beta.
it asked me to close a bunch of apps which i did, but there is one app i dont recognize called 'IBM Data Tools'.
there is nothing on my computer installed called that and i checked the foreground/background process and could find nothing that matches that name.
thoughts?
thanks,
steve
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| Wed Aug 22, 2018 9:43 am |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7951
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You can simply choose the other option, Don't close and continue.
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| Wed Aug 22, 2018 10:04 am |
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evans036
Joined: 28 Jun 2011
Posts: 7
Country: United States |
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there is no other option. only 'retry' or 'cancel'
steve
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| Wed Aug 22, 2018 3:26 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7951
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In the step before it starts closing them, you have an option to close the apps or don't. Please select the don't option.
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| Wed Aug 22, 2018 4:14 pm |
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evans036
Joined: 28 Jun 2011
Posts: 7
Country: United States |
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it didnt offer to close them.
it just told me the names of the applications that needed to be closed and offered choices 'retry' or 'cancel'
steve
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| Wed Aug 22, 2018 4:29 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7951
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For IBM Data Studio it's looking for datastudio.exe. Please close that one or kill the process before running the installation. The reason is simply, it may have a SQL Assistant add-on installedi n it which may cause installation problems, that's why the application should be closed.
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| Wed Aug 22, 2018 6:31 pm |
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evans036
Joined: 28 Jun 2011
Posts: 7
Country: United States |
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For IBM Data Studio it's looking for datastudio.exe. Please close that one or kill the process before running the installation. The reason is simply, it may have a SQL Assistant add-on installedi n it which may cause installation problems, that's why the application should be closed. |
ahh - i do run a process called datastudio.exe, but that is Aqua Data Studio: definitely not an IBM product.
thanks for the info.
steve
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| Thu Aug 23, 2018 1:03 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7951
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Coincidentally the executable names are the same. Glad we figured that out.
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| Thu Aug 23, 2018 4:39 pm |
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