I am running 24 X 7 on a Win98 machine, along with Lotus Notes R5. When I attempt to use the 'MailSend' function, the 24 x 7 app freezes, and I get an 'unexpected ms system error' with the following description:

"24X7 caused an invalid page fault in
module PBVM70.DLL at 0177:1146f3eb.
Registers:
EAX=049c0346 CS=0177 EIP=1146f3eb EFLGS=00010246
EBX=063306be SS=017f ESP=0066e91c EBP=0066ea24
ECX=049c032c DS=017f ESI=00000002 FS=59cf
EDX=049c0300 ES=017f EDI=00000000 GS=0000
Bytes at CS:EIP:
66 8b 4e 04 32 d1 83 e2 01 33 d1 66 89 56 04 8b
Stack dump:
00000000 016e3c10 00000001 113c4aa4 016e3c10 063306be 016e3c10 0066e94c 00000000 00000001 016e3c10 06300e16 00000000 00021d00 01c00000 062f0045"

Any help would be appreciated.

Thanks,
SM

Which email interface do you have selected in 24x7 (SMTP, MAPI, Lotus Notes)
If you use MAPI, do you have Notes MAPI interface installed on the system? if yes, which version?
If you use 24x7 Lotus Notes interface? Do you have Lotus Notes client running when you send emails? Do you have Lotus Notes home directory included in the PATH environment variable?

: I am running 24 X 7 on a Win98 machine, along with Lotus Notes R5. When I
: attempt to use the 'MailSend' function, the 24 x 7 app freezes, and I get
: an 'unexpected ms system error' with the following description: "24X7
: caused an invalid page fault in
: module PBVM70.DLL at 0177:1146f3eb.
: Registers: EAX=049c0346 CS=0177 EIP=1146f3eb EFLGS=00010246
: EBX=063306be SS=017f ESP=0066e91c EBP=0066ea24
: ECX=049c032c DS=017f ESI=00000002 FS=59cf
: EDX=049c0300 ES=017f EDI=00000000 GS=0000
: Bytes at CS:EIP: 66 8b 4e 04 32 d1 83 e2 01 33 d1 66 89 56 04 8b
: Stack dump: 00000000 016e3c10 00000001 113c4aa4 016e3c10 063306be 016e3c10
: 0066e94c 00000000 00000001 016e3c10 06300e16 00000000 00021d00 01c00000
: 062f0045"

: Any help would be appreciated.

: Thanks,
: SM

: Which email interface do you have selected in 24x7 (SMTP, MAPI, Lotus Notes)
: If you use MAPI, do you have Notes MAPI interface installed on the system? if
: yes, which version?
: If you use 24x7 Lotus Notes interface? Do you have Lotus Notes client running
: when you send emails? Do you have Lotus Notes home directory included in
: the PATH environment variable?

Email interface: Lotus Notes (as set in the Options menu)
Lotus Notes running: Yes running and logged in with live account
Contents of 'win.ini' file (that I had to manually modify):
[LotusMail]
Application=Notes
Program=c:\lotus\notes\notes.exe

I also noticed that 24x7 inserted the following into the win.ini file:

[24x7 Scheduler]
LNotes=judtlErbnmzW€oAS@

I am using Lotus Notes version 5.0.7.

Any other thoughts?

Do you have c:\lotus\notes in the PATH? If not, please add it.

The LNotes key contains your encrypted password for Notes that's why it looks that strange

Also, if your Notes server has SMTP gateway installed you can also try using SMTP interface.

: Email interface: Lotus Notes (as set in the Options menu)
: Lotus Notes running: Yes running and logged in with live account
: Contents of 'win.ini' file (that I had to manually modify): [LotusMail]
: Application=Notes
: Program=c:\lotus\notes\notes.exe

: I also noticed that 24x7 inserted the following into the win.ini file: [24x7
: Scheduler]
: LNotes=judtlErbnmzW€oAS@

: I am using Lotus Notes version 5.0.7.

: Any other thoughts?