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SoftTree Technologies
Technical Support Forums
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stephh
Joined: 29 Jul 2021 Posts: 46
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How to get the latest SQL Assistant installation ? |
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Hi,
Sorry to post in this forum, but I have a problem to download the latest installation file of SQL Assistant.
1) When I fill the form on the download/trial page
=> I never receive the email
2) When I fill the contact form to support
=> I never receive any answer
3) When I send an email to maintenance_renewalsATsofttreetech.com
=> I never receive any answer
May I have a direct download link please ?
Thanks.
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Wed Aug 18, 2021 9:47 am |
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gemisigo
Joined: 11 Mar 2010 Posts: 2165
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Have you checked your spam/unwanted email folder?
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Wed Aug 18, 2021 10:08 am |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7948
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To get the latest, right-click the system tray application and select Check for Updates. No need to file any forms or emails.
But I would certainly recommend whitelisting softtreetech.com domain, it's not good that you are unable to reach out to support. Also likely don't get upgrade and maintenance notifications too.
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Wed Aug 18, 2021 1:40 pm |
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stephh
Joined: 29 Jul 2021 Posts: 46
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Of course I know the right-click, but the installation is not for me, but for a colleague :-)
Ok, I'll ask the IT to whitelist your domain.
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Thu Aug 19, 2021 1:41 am |
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gemisigo
Joined: 11 Mar 2010 Posts: 2165
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You could also "preserve" the latest installer from the last update. I used to keep it in case I needed to do a clean install after trying the update first. It resides somewhere in your system temporary folder, having a name something like sqlassist_setup_125129....exe, or whatever numbers the OS adds to that temporary file. Windows tends not to remove it after finishing the update. That fact is, of course, moot in case you never did any updates.
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Thu Aug 19, 2021 7:15 am |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7948
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Please get in touch with the support, they can provide you with a fairly persistent link that changes infrequently, which I'm not able to copy here.
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Thu Aug 19, 2021 10:47 am |
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stephh
Joined: 29 Jul 2021 Posts: 46
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It's OK now.
"noreply@...." was blacklisted for spam/phishing.
Thanks for your help.
Thanks for the tip gemisigo. In fact I also did that, but with "sqlassistant*.exe" not "sqlassist*.exe" !
I have 5 install in "C:\Users\XXXXX\AppData\Local\Temp\" :-)
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Thu Aug 19, 2021 11:28 am |
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You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
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