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SoftTree Technologies
Technical Support Forums
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df6306
Joined: 13 Jul 2017 Posts: 2 Country: Russian Federation |
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And how can I get an update of the same bug on the licensed version 6.5.278 Pro? Thank you
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Thu Jul 13, 2017 5:36 am |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7949
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Hello,
The support for that old version ended about year and a half ago. Please upgrade to a more recent version.
Note that bug fixes as well as upgrades and tech.support are covered by the support and maintenance option. Users with current support and maintenance option can freely upgrade to any new version they choose including any new major version. Users without support and maintenance option (who opted out of support) are not eligible for receiving any updates.
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Thu Jul 13, 2017 9:32 am |
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df6306
Joined: 13 Jul 2017 Posts: 2 Country: Russian Federation |
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Update - this is the new license key you will need (additional costs) or the current license will work?
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Fri Jul 14, 2017 2:02 am |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7949
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Fri Jul 14, 2017 9:55 am |
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You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
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