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Having runtime issues on newer version 5.3

 
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Having runtime issues on newer version 5.3
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gelivibharath



Joined: 22 May 2017
Posts: 4
Country: United States

Post Having runtime issues on newer version 5.3 Reply with quote
We recently installed 24x7 Scheduler v 5.3 on Win 7 environment and previously it was on XP with older version v2. When we run a particular job on Win7, it took almost 6 to 7 hours to complete whereas in XP, it took only 3 hours. We want the job to run either in 3 hours or less.
Mon May 22, 2017 11:03 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6499

Post Reply with quote
Please tell us more about the job working. Please provide as much details as possible.
Mon May 22, 2017 1:15 pm View user's profile Send private message
gelivibharath



Joined: 22 May 2017
Posts: 4
Country: United States

Post Reply with quote
We have a Microsoft Access database job which generates all the reports for the day.
Old Environment (Win XP): When the job is triggered from Master, the agent takes utmost 3 hours to load all the data as this contains more tables.
New Environment (Win 7): Same job was triggered here and it took almost 6 to 7 hours to load the data.
Mon May 22, 2017 2:11 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6499

Post Reply with quote
Is your Access database located on a network drive? Are you using the same version of Access?
Mon May 22, 2017 2:24 pm View user's profile Send private message
gelivibharath



Joined: 22 May 2017
Posts: 4
Country: United States

Post Reply with quote
The Access database is located on a network drive. XP has Access 2003 and Win 7 has Access 2010.
Mon May 22, 2017 3:30 pm View user's profile Send private message
SysOp
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Joined: 26 Nov 2006
Posts: 6499

Post Reply with quote
You may want to check for network latency. It's a good idea to try bringing the database file to the local machine. All I/O operations should run much faster.
Mon May 22, 2017 5:14 pm View user's profile Send private message
gelivibharath



Joined: 22 May 2017
Posts: 4
Country: United States

Post Reply with quote
I tried bringing the file local machine and still the same.
Wed May 24, 2017 9:38 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6499

Post Reply with quote
Can you identify a particular operation or function within your Access database that is taking longer on the new system?
Does the new system have comparable configuration? Same amount or more RAM? Same number of CPU cores? Etc...
Wed May 24, 2017 10:00 am View user's profile Send private message
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