 |
SoftTree Technologies
Technical Support Forums
|
|
| Author |
Message |
gweigold
Joined: 30 Apr 2013
Posts: 15
Country: United States |
|
 Issues upgrading Scheduler from v.3.6 to 5.1 |
 |
I'm having issues with upgrading a server from 24x7 Scheduler 3.6 to 5.1. When starting 5.1 the first time, it should tell me it found a previous version, and ask me if I want to upgrade the data. But that's not happening, 5.1 comes up clean with default data and doesn't ask about upgrading the previous version.
We have upgraded 4 machines without issue (kudos to Softtree on a normally clean process), but this one is giving me fits.
Anyone seen this and figured out what the issues are?
Softtree has been trying to help, but we're just not finding the problem.
Thanks!!
|
|
| Wed Sep 04, 2013 8:07 am |
   |
 |
Don Macary
Joined: 13 Aug 2003
Posts: 51
|
|
| Issues upgrading Scheduler from v.3.6 to 5.1 |
|
This has happened to me twice.
I'm not sure why either.
Are you using Run as Administrator when you run the installer?
|
|
| Thu Sep 19, 2013 12:35 pm |
|
|
gweigold
Joined: 30 Apr 2013
Posts: 15
Country: United States |
|
| It took us a while, but we worked throught various issues |
|
Keep working with Softtree and check over your NTFS permissions carefully
|
|
| Thu Sep 19, 2013 1:14 pm |
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
|
|
