24X7 running as service / RDP access/task manager

We are currently running 24X7 as a service one of our servers, My question is when someone accesses this server via Remote Desktop they receive the standard pop up from 24X7 stating that 24X7 is currently running as a service nd to answer yes to open and instance with the timer disabled to make any changes etc..or cancel. When this occurs and you chose cancel or yes to open the gui you will then see another instance of 24X7 in Task manager under processes. Does this mean that same jobs that are executing on the master are executing on the RDP session as well? And if so how do you prevent this. Also how do you prevent users who RDP to the server from receiving the pop up message?

Thanks

If you choose "Yes" then you may end up with 24x7 running the same job in RDP session, if the user has sufficient privileges. If you choose no, 24x7 is not going to start anything on time or check for any events.

If you need to modify jobs on-line in real-time, use the 24x7 Remote Control or 24x7 web-based Management Console interface. Note that additional licenses might be required to use the options.

Is there anyway to turn this feature off?

Which feature? Imporper use of RDP in Windows?

The running of the 24x7 scheduler when RDP'ing in. There is already one instance of the scheduler running (I believe its a hidden instance). Some users fail to answer the queston correctly that eventually cause the server to hang (due to resource utilization). We are running ver 3.4.12. Thanks!

You may not use RDP for running server-type applications. In your RDP session you are running the actual application, not a client GUI console for the 24x7 server.

If you want to work with the scheduler remotely, you should use it in a client server mode, in other words, use graphical 24x7 Remote Control or 24x7 Web-based Management Console to connect to the 24x7 Scheduler running in server mode. Using either console - 24x7 Remote Control or 24x7 Web-based Console you can manage jobs and settings. Moreover, multiple users can connect to the scheduler and work with their jobs concurrently. It is a true client/server application.

When I log off after an RDP session on the server I get asked are you sure you want to shutdown the scheduler 24x7. Is there anyway to change this to not get asked this question? We have admins logging into this box not needing the use of the scheduler app. Thanks

RDP is a sort of a terminal server session, which is virtually alive only while you logged on. When you logoff or close your RDP session, Windows shuts down all applications started in that session. 24x7 is no exception. It is like logging off a computer. Only services can survive this virtual shutdown. However if you run 24x7 as a service you cannot use the GUI.

As I already stated it earlier, you are using RDP inappropriately. Please see my previous responses to your questions for more details. I also recommend reading Windows documentation

See http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx for more info.