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SoftTree Technologies
Technical Support Forums
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Joshua Youngblood
Joined: 14 Apr 2006 Posts: 82 Country: United States |
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It is usually minimized to the system tray, and it is on a virtual machine.
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Wed Jul 11, 2007 4:45 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7969
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Can you confirm that the same error occurs regardless of whether the 24x7 is running wide open or in sitting in the system tray?
Do you have any other 24x7 windows open during job run such as job monitor, log view or other?
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Wed Jul 11, 2007 5:23 pm |
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Joshua Youngblood
Joined: 14 Apr 2006 Posts: 82 Country: United States |
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Can you confirm that the same error occurs regardless of whether the 24x7 is running wide open or in sitting in the system tray? |
This is true.
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Do you have any other 24x7 windows open during job run such as job monitor, log view or other? |
No.
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Wed Jul 11, 2007 5:43 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7969
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I don't think I can help you with this issue. Please email to support for further assistance. We may need to reproduce this problem in our test environment in order to find the root cause.
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Wed Jul 11, 2007 6:32 pm |
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Joshua Youngblood
Joined: 14 Apr 2006 Posts: 82 Country: United States |
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They were able to resolve the issue. They gave me a new 24x7.lib file. I don't know what they changed, but thank you for helping me.
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Thu Jul 12, 2007 11:26 am |
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You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
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