SoftTree Technologies SoftTree Technologies
Technical Support Forums
RegisterSearchFAQMemberlistUsergroupsLog in
Solaris ra_server connect failure

 
Reply to topic    SoftTree Technologies Forum Index » 24x7 Scheduler, Event Server, Automation Suite View previous topic
View next topic
Solaris ra_server connect failure
Author Message
Cliff



Joined: 26 May 2005
Posts: 10

Post Solaris ra_server connect failure Reply with quote

Trying to connect to Unix Remote agent and receive following messages in trace.

DPB01 Connection(04BC20B0): ConnectToServer : application(1096), location(10.1.1
00.62), driver(WinSock). ... (00000000)
SMI02 Connection(04BC48B8): ERROR OCCURRED: Distributed Communications Error: Re
cv call failed with the error EOF, (3A0) (8004200D)
DPB02 Connection(04BC20B0): DisconnectServer: ... (00000000)
SMI02 Connection(04BC48B8): ERROR OCCURRED: This connection object is not connec
ted to a server. (80042007)
DPB02 Connection(04BC20B0): DisconnectServer: FAILED (80042007)
SMI02 Connection(04BC48B8): ERROR OCCURRED: The request caused an abnormal termi
nation, the connection has been closed. (80042008)
DPB01 Connection(04BC20B0): ConnectToServer : application(1096), location(10.1.1
00.62), driver(WinSock). FAILED (80042008)
SMI02 Connection(04BC48B8): ERROR OCCURRED: The connection to the server has bee
n lost (8004206E)
DPB01 Connection(04BC20B0): ConnectToServer : application(1096), location(10.1.1
00.62), driver(WinSock). ... (00000000)
SMI02 Connection(04BC48B8): ERROR OCCURRED: Distributed Communications Error: Re
cv call failed with the error EOF, (3A0) (8004200D)
SMI02 Connection(04BC48B8): ERROR OCCURRED: The request caused an abnormal termi
nation, the connection has been closed. (80042008)
DPB02 Connection(04BC20B0): DisconnectServer: ... (00000000)
DPB01 Connection(04BC20B0): ConnectToServer : application(1096), location(10.1.1
00.62), driver(WinSock). FAILED (80042008)
SMI02 Connection(04BC48B8): ERROR OCCURRED: This connection object is not connec
ted to a server. (80042007)
SMI02 Connection(04BC4BD8): ERROR OCCURRED: This connection object is not connec
ted to a server. (80042007)

Thu May 26, 2005 3:47 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7975

Post Re: Solaris ra_server connect failure Reply with quote

Are trying to connect using Agent Profile in a Windows version of 24x7 by any chance?

: Trying to connect to Unix Remote agent and receive following messages in
: trace.

: DPB01 Connection(04BC20B0): ConnectToServer : application(1096),
: location(10.1.1
: 00.62), driver(WinSock). ... (00000000)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: Distributed Communications Error:
: Re
: cv call failed with the error EOF, (3A0) (8004200D)
: DPB02 Connection(04BC20B0): DisconnectServer: ... (00000000)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: This connection object is not
: connec
: ted to a server. (80042007)
: DPB02 Connection(04BC20B0): DisconnectServer: FAILED (80042007)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: The request caused an abnormal
: termi
: nation, the connection has been closed. (80042008)
: DPB01 Connection(04BC20B0): ConnectToServer : application(1096),
: location(10.1.1
: 00.62), driver(WinSock). FAILED (80042008)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: The connection to the server has
: bee
: n lost (8004206E)
: DPB01 Connection(04BC20B0): ConnectToServer : application(1096),
: location(10.1.1
: 00.62), driver(WinSock). ... (00000000)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: Distributed Communications Error:
: Re
: cv call failed with the error EOF, (3A0) (8004200D)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: The request caused an abnormal
: termi
: nation, the connection has been closed. (80042008)
: DPB02 Connection(04BC20B0): DisconnectServer: ... (00000000)
: DPB01 Connection(04BC20B0): ConnectToServer : application(1096),
: location(10.1.1
: 00.62), driver(WinSock). FAILED (80042008)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: This connection object is not
: connec
: ted to a server. (80042007)
: SMI02 Connection(04BC4BD8): ERROR OCCURRED: This connection object is not
: connec
: ted to a server. (80042007)

Thu May 26, 2005 4:07 pm View user's profile Send private message
Cliff



Joined: 26 May 2005
Posts: 10

Post Re: Solaris ra_server connect failure Reply with quote

: Are trying to connect using Agent Profile in a Windows version of 24x7 by any
: chance?
Yes, 24x7 Scheduler (3.4.24)

Thu May 26, 2005 4:19 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7975

Post Re: Solaris ra_server connect failure Reply with quote

You don't need profiles for Solaris connections from the Windows version. In 24x7 Windows version profiles are used only for Windows agents (e.g. for 24x7 running in the agent mode). For all other connections you should use JAL jobs. The RA Server Reference http://www.softtreetech.com/24x7/24x7Linux.pdf contains multiple examples for running unix/linux jobs.
Hope this helps.

If you have problems connecting please let us know the complete error you get on connect.

: Yes, 24x7 Scheduler (3.4.24)

Thu May 26, 2005 4:59 pm View user's profile Send private message
Cliff



Joined: 26 May 2005
Posts: 10

Post Re: Solaris ra_server connect failure Reply with quote

: You don't need profiles for Solaris connections from the Windows version. In
: 24x7 Windows version profiles are used only for Windows agents (e.g. for
: 24x7 running in the agent mode). For all other connections you should use
: JAL jobs. The RA Server Reference
: http://www.softtreetech.com/24x7/24x7Linux.pdf contains multiple examples
: for running unix/linux jobs.
: Hope this helps.

: If you have problems connecting please let us know the complete error you get
: on connect.

I have tried both Native and Java of the versions I have.

prod:/u01/app/24x7/ra_server >ls
auth.sh icesyslog.jar jra_server.tar ra_server ra_server.jar runner.sh server.sh worker.sh
prod:/u01/app/24x7/ra_server >./server.sh Universal Java Remote Automation Server. Version N/A. Build 14 (08.01.2004) Copyright (c) 2003 SoftTree Technologies, Inc. All rights reserved.

*.32787 *.* 0 0 24576 0 BOUND

*.1096 *.* 0 0 24576 0 LISTEN
10.1.100.62.1096 10.1.99.100.4431 65535 0 24820 0 ESTABLISHED

ipadmin 596 586 0 18:33:49 pts/1 0:00 /usr/java/bin/java -cp icesyslog.jar:ra_server.jar com.softtree.raserver.Server


Thu May 26, 2005 7:45 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7975

Post Re: Solaris ra_server connect failure Reply with quote

When you start the server try running it as

./server.sh –f /u01/app/24x7/ra_server.log

This command will instruct the server to write all errors, user authentications and other events to the ra_server.log file. Check what you get there.

I searched the support log and find out several reports with similar problems. In 2 cases there was a version mismatch between the server and the client DLLs. These people managed somehow to overwrite ra_client.dll on the Windows side from an older version of the setup. Please verify ra_client.dll date is 1/9/2004 and version is 2.0.0.4.

: I have tried both Native and Java of the versions I have.

: prod:/u01/app/24x7/ra_server >ls
: auth.sh icesyslog.jar jra_server.tar ra_server ra_server.jar runner.sh
: server.sh worker.sh
: prod:/u01/app/24x7/ra_server >./server.sh Universal Java Remote Automation
: Server. Version N/A. Build 14 (08.01.2004) Copyright (c) 2003 SoftTree
: Technologies, Inc. All rights reserved.

: *.32787 *.* 0 0 24576 0 BOUND

: *.1096 *.* 0 0 24576 0 LISTEN
: 10.1.100.62.1096 10.1.99.100.4431 65535 0 24820 0 ESTABLISHED

: ipadmin 596 586 0 18:33:49 pts/1 0:00 /usr/java/bin/java -cp
: icesyslog.jar:ra_server.jar com.softtree.raserver.Server

Thu May 26, 2005 11:17 pm View user's profile Send private message
sladjana



Joined: 20 Nov 2005
Posts: 1

Post Re: Solaris ra_server connect failure Reply with quote

: Trying to connect to Unix Remote agent and receive following messages in
: trace.

: DPB01 Connection(04BC20B0): ConnectToServer : application(1096),
: location(10.1.1
: 00.62), driver(WinSock). ... (00000000)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: Distributed Communications Error:
: Re
: cv call failed with the error EOF, (3A0) (8004200D)
: DPB02 Connection(04BC20B0): DisconnectServer: ... (00000000)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: This connection object is not
: connec
: ted to a server. (80042007)
: DPB02 Connection(04BC20B0): DisconnectServer: FAILED (80042007)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: The request caused an abnormal
: termi
: nation, the connection has been closed. (80042008)
: DPB01 Connection(04BC20B0): ConnectToServer : application(1096),
: location(10.1.1
: 00.62), driver(WinSock). FAILED (80042008)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: The connection to the server has
: bee
: n lost (8004206E)
: DPB01 Connection(04BC20B0): ConnectToServer : application(1096),
: location(10.1.1
: 00.62), driver(WinSock). ... (00000000)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: Distributed Communications Error:
: Re
: cv call failed with the error EOF, (3A0) (8004200D)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: The request caused an abnormal
: termi
: nation, the connection has been closed. (80042008)
: DPB02 Connection(04BC20B0): DisconnectServer: ... (00000000)
: DPB01 Connection(04BC20B0): ConnectToServer : application(1096),
: location(10.1.1
: 00.62), driver(WinSock). FAILED (80042008)
: SMI02 Connection(04BC48B8): ERROR OCCURRED: This connection object is not
: connec
: ted to a server. (80042007)
: SMI02 Connection(04BC4BD8): ERROR OCCURRED: This connection object is not
: connec
: ted to a server. (80042007)

Sun Nov 20, 2005 5:45 pm View user's profile Send private message
Display posts from previous:    
Reply to topic    SoftTree Technologies Forum Index » 24x7 Scheduler, Event Server, Automation Suite All times are GMT - 4 Hours
Page 1 of 1

 
Jump to: 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


 

 

Powered by phpBB © 2001, 2005 phpBB Group
Design by Freestyle XL / Flowers Online.