I have not the time to track errors now, but I will try later with odbc-mysql.
I have done 1., 2. etc...
and no error but nothing in the header.
I have seen a file in the queue folder.

Daniel

: I cannot say much about MySQL becasue it is in "Other" section
: which means "will work if compatible, but no guarantee"
: As for the MS SQL Server it should definitely work fine.

: Here is what you can do to troubleshoot the issue with headers.
: 1. Manually edit 24x7es.ini file and in the first section [Globals] comment
: out
: "on_event_action" line by inserting a semicolon symbol in front of
: the line
: 2. Save the changes and restart the service and let it find some events. If
: everything is fine you should see
: some temporary files created in the Queue subfolder.
: 3. Open DOS console and navigate to the 24x7 Event Server home directory.
: From there run 24x7es_log.exe.

: If you see any errors printed to the screen please let us know what you get.

When you get a moment please email sample files from the queue folder to support. We will check if they can be loaded here.

: I have not the time to track errors now, but I will try later with
: odbc-mysql.
: I have done 1., 2. etc...
: and no error but nothing in the header.
: I have seen a file in the queue folder.

: Daniel