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ra_server on UNIX
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Matt R



Joined: 26 Sep 2002
Posts: 10

Post ra_server on UNIX Reply with quote

I've installed the ra_server on a Sun Solaris 8 system using the default port (1096).

When I attempt to run a script using the RARun client method, I receive an error stating "Remote Access Error: recv call failed".

I've specified a valid server name, user name, and password. I have connectivity from the 24x7 server to the Sun server, I'm using the root account on the Sun server.

The ra_server.log file on the Sun server contains the following:

ra_server start: 389
do_auth: start
Bad packet received:len=-1, hdr.magic=FFBEFCD8
ra_server end: 389
ra_server start: 391
do_auth: start
Bad packet received:len=-1, hdr.magic=FFBEFCD8
ra_server end: 391
ra_server start: 392
do_auth: start
Bad packet received:len=-1, hdr.magic=FFBEFCD8
ra_server end: 392
ra_server start: 394
do_auth: start
Bad packet received:len=-1, hdr.magic=FFBEFCD8
ra_server end: 394
ra_server start: 395
do_auth: start
Bad packet received:len=-1, hdr.magic=FFBEFCD8
ra_server end: 395
ra_server start: 420
do_auth: start
Bad packet received:len=-1, hdr.magic=FFBEFCD8
ra_server end: 420
ra_server start: 422
do_auth: start
Bad packet received:len=-1, hdr.magic=FFBEFCD8
ra_server end: 422
ra_server start: 423
do_auth: start
Bad packet received:len=-1, hdr.magic=FFBEFCD8
ra_server end: 423
ra_server start: 426
do_auth: start
Bad packet received:len=-1, hdr.magic=FFBEFCD8
ra_server end: 426
ra_server start: 432
do_auth: start
Bad packet received:len=24, hdr.magic=61724152
ra_server end: 432
ra_server start: 613
do_auth: start
Bad packet received:len=24, hdr.magic=61724152
ra_server end: 613
ra_server start: 641
do_auth: start
Bad packet received:len=24, hdr.magic=61724152
ra_server end: 641

Help please!? I'm desperate... ;-)

Wed Oct 16, 2002 3:44 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7966

Post Re: ra_server on UNIX Reply with quote

Try using RARunAndWait instead of the RARun.

I will contact our UNIX developers to find out what could be causing the problem.

: I've installed the ra_server on a Sun Solaris 8 system using the default port
: (1096).

: When I attempt to run a script using the RARun client method, I receive an
: error stating "Remote Access Error: recv call failed".

: I've specified a valid server name, user name, and password. I have
: connectivity from the 24x7 server to the Sun server, I'm using the root
: account on the Sun server.

: The ra_server.log file on the Sun server contains the following: ra_server
: start: 389
: do_auth: start
: Bad packet received:len=-1, hdr.magic=FFBEFCD8
: ra_server end: 389
: ra_server start: 391
: do_auth: start
: Bad packet received:len=-1, hdr.magic=FFBEFCD8
: ra_server end: 391
: ra_server start: 392
: do_auth: start
: Bad packet received:len=-1, hdr.magic=FFBEFCD8
: ra_server end: 392
: ra_server start: 394
: do_auth: start
: Bad packet received:len=-1, hdr.magic=FFBEFCD8
: ra_server end: 394
: ra_server start: 395
: do_auth: start
: Bad packet received:len=-1, hdr.magic=FFBEFCD8
: ra_server end: 395
: ra_server start: 420
: do_auth: start
: Bad packet received:len=-1, hdr.magic=FFBEFCD8
: ra_server end: 420
: ra_server start: 422
: do_auth: start
: Bad packet received:len=-1, hdr.magic=FFBEFCD8
: ra_server end: 422
: ra_server start: 423
: do_auth: start
: Bad packet received:len=-1, hdr.magic=FFBEFCD8
: ra_server end: 423
: ra_server start: 426
: do_auth: start
: Bad packet received:len=-1, hdr.magic=FFBEFCD8
: ra_server end: 426
: ra_server start: 432
: do_auth: start
: Bad packet received:len=24, hdr.magic=61724152
: ra_server end: 432
: ra_server start: 613
: do_auth: start
: Bad packet received:len=24, hdr.magic=61724152
: ra_server end: 613
: ra_server start: 641
: do_auth: start
: Bad packet received:len=24, hdr.magic=61724152
: ra_server end: 641

: Help please!? I'm desperate... ;-)

Wed Oct 16, 2002 3:58 pm View user's profile Send private message
Matt R



Joined: 26 Sep 2002
Posts: 10

Post Re: ra_server on UNIX Reply with quote

RARunAndWait has the same result.

It's almost like there's a communication mismatch between the 24x7 application I have running on Windows and the UNIX agent...

: Try using RARunAndWait instead of the RARun.

: I will contact our UNIX developers to find out what could be causing the
: problem.

Wed Oct 16, 2002 4:06 pm View user's profile Send private message
Matt R



Joined: 26 Sep 2002
Posts: 10

Post Re: ra_server on UNIX Reply with quote

Is phone support available?

Can someone call me or can I call someone?

: Try using RARunAndWait instead of the RARun.

: I will contact our UNIX developers to find out what could be causing the
: problem.

Wed Oct 16, 2002 4:51 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7966

Post Re: ra_server on UNIX Reply with quote

If you have support contract you can sure call the support phone number, but I doubt that we will be able to help you immediately without assistance from developers. Please allow 24 hours for developers response.

: Is phone support available?

: Can someone call me or can I call someone?

Wed Oct 16, 2002 5:19 pm View user's profile Send private message
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