I have a mailsendwithattachment message that has this as the message body :
"Please find attached remittances"

but what I actually get is :

"Please find attached remittance s"

I have other mail procedures where 24x7 is putting in spaces where it shouldn't. I am sure this is not to do with word wrap (as previously suggested) as there is no word wrap in Outlook 98 anyway, plus other email procedures work from other programs (eg emailing directly from Oracle using smtp).

Can you look into this please as I am emailing customers and it make us look a bit amateur if we have messages with spaces where they shouldn't be.

Thanks.

Try changing email-encoding method in Tools/Options. Try "Uuencode" or "MIME: -Quoted-printable". May be one of those encoding will be better understood by your version of Outlook.

The default method (most common) is "MIME: none". Check may be you unintentionally changed this in the options.

: I have a mailsendwithattachment message that has this as the message body :
: "Please find attached remittances"

: but what I actually get is : "Please find attached remittance s"

: I have other mail procedures where 24x7 is putting in spaces where it
: shouldn't. I am sure this is not to do with word wrap (as previously
: suggested) as there is no word wrap in Outlook 98 anyway, plus other email
: procedures work from other programs (eg emailing directly from Oracle
: using smtp).

: Can you look into this please as I am emailing customers and it make us look
: a bit amateur if we have messages with spaces where they shouldn't be.

: Thanks.

where is this option in 24x7 ? I don't see one.
In tools, options I have "Message content type" which is set to text/plain and is greyed out anyway.

Oops... you appear to be using MAPI to send email messages. Check your MAPI/Outlook settings to find out why it inserts spaces when sending emails out. Check what it uses for default text alignments and indents.

Also run the job in the debugger one more time to make sure you don't have those spaces coded in the script.

PS. When you email from Oracle (I guess you use UTIL_SMTP package) you use SMTP interface with "plain text" option and no encoding.

: where is this option in 24x7 ? I don't see one.
: In tools, options I have "Message content type" which is set to
: text/plain and is greyed out anyway.

: Oops... you appear to be using MAPI to send email messages. Check your
: MAPI/Outlook settings to find out why it inserts spaces when sending
: emails out. Check what it uses for default text alignments and indents.

: Also run the job in the debugger one more time to make sure you don't have
: those spaces coded in the script.

: PS. When you email from Oracle (I guess you use UTIL_SMTP package) you use
: SMTP interface with "plain text" option and no encoding.
but I don't *know* why it is inserting spaces !!!!
It's bugging me as I can't see any reason on why it is doing it or anything.

Please try changing email send options in your Outlook client. In the Mail Sending Format options change options for Plain Text Settings. Try Uuencode or MIME: Quoted-Printable. Please let us know if that helps.

: but I don't *know* why it is inserting spaces !!!!
: It's bugging me as I can't see any reason on why it is doing it or anything.