When I try to run 24x7 (3.2.4) as a remote agent service I get a message saying:

***********************
Sorry, your license does not include 24x7 Remote Agents, please contact SoftTree Technologies to upgrade your license.

Additional information can be found at http://www.softtreetech.com
************************

We purchased:

24x7 Automation Suite v3.2
site license (unlimited installations) 24X7-32-S $3,900.00

Is there a problem with my key?

Thanks,

Mike Niccum

You are missing one important registry value:
HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7 Scheduler\3.0\Type

Set this string value to "24x7 PRO" (without quotes)

: When I try to run 24x7 (3.2.4) as a remote agent service I get a message
: saying: ***********************
: Sorry, your license does not include 24x7 Remote Agents, please contact
: SoftTree Technologies to upgrade your license.

: Additional information can be found at http://www.softtreetech.com
: ************************

: We purchased: 24x7 Automation Suite v3.2
: site license (unlimited installations) 24X7-32-S $3,900.00

: Is there a problem with my key?

: Thanks,

: Mike Niccum

Is this something I will need to insert manually?

Thanks,

Mike Niccum

: You are missing one important registry value:
: HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\Type

: Set this string value to "24x7 PRO" (without quotes)

I believe you have installed it via your script. Correct me if I am wrong. If this is the case please add the missing registry key to your script.

The regular setup creates this and many other keys automatically.

: Is this something I will need to insert manually?

: Thanks,

: Mike Niccum