When running a job (which already passed syntax check) I receive the following system error:

"24X7 caused a stack fault in module WSPWSP.DLL at 0177:5560f645.
Registers:
EAX=00000000 CS=0177 EIP=5560f645 EFLGS=00010246
EBX=00000000 SS=017f ESP=00572000 EBP=00572018
ECX=00000002 DS=017f ESI=00000000 FS=3807
EDX=81aa9ea8 ES=017f EDI=55620238 GS=0000
Bytes at CS:EIP:
57 8b 7d 14 89 7d f4 74 57 33 f6 ff 15 14 33 62
Stack dump:
00000000 00000000 00000000 00000000 00000000 00000000 00572058 5560f773 00000002 00000001 00000000 55620238 00000000 00000001 0066da98 55620238"

Anyone know if this is an application problem or a cpu issue? I even attempted to redownload the demo.

I am just about to purchase a license for my corp, but needed to test out a few features.

Thoughts?

Cheers,
SM

What's WSPWSP.DLL? It is neither part of 24x7 or called from 24x7.

Please find this DLL on your disk, right-click on it, then click Properties menu and then check the vendor's name and file description on the Version tab of the file properties dialog.

Please let us know what this is.

: When running a job (which already passed syntax check) I receive the
: following system error: "24X7 caused a stack fault in module
: WSPWSP.DLL at 0177:5560f645.
: Registers: EAX=00000000 CS=0177 EIP=5560f645 EFLGS=00010246
: EBX=00000000 SS=017f ESP=00572000 EBP=00572018
: ECX=00000002 DS=017f ESI=00000000 FS=3807
: EDX=81aa9ea8 ES=017f EDI=55620238 GS=0000
: Bytes at CS:EIP: 57 8b 7d 14 89 7d f4 74 57 33 f6 ff 15 14 33 62
: Stack dump: 00000000 00000000 00000000 00000000 00000000 00000000 00572058
: 5560f773 00000002 00000001 00000000 55620238 00000000 00000001 0066da98
: 55620238"

: Anyone know if this is an application problem or a cpu issue? I even
: attempted to redownload the demo.

: I am just about to purchase a license for my corp, but needed to test out a
: few features.

: Thoughts?

: Cheers,
: SM

: What's WSPWSP.DLL? It is neither part of 24x7 or called from 24x7.

: Please find this DLL on your disk, right-click on it, then click Properties
: menu and then check the vendor's name and file description on the Version
: tab of the file properties dialog.

: Please let us know what this is.

I also posted this question to a general email at SoftTree and they found out for me that the dll is associated with an MS Proxy Client I have on my machine. I reinstalled the dll and things are back on track...for now. Here is what I was informed of:

After researching on the Internet, we found out that Wspwsp.dll is a part of Microsoft Winsock Proxy Client. We suggest that you check the following MS article.

http://support.microsoft.com/support/kb/articles/q257/5/47.asp

Also try searching Microsoft Knowledge base for this DLL. If you are calling Microsoft products from 24x7, sending emails using MAPI, please check that all required Microsoft fixes have been applied on your system.

Sincerely,
Technical Support at SoftTree Technologies, Inc.