Since I installed the new update 2.4.6 yesterday all messages send by 24x7 have a attachment call "att1.unk" with the content of the message argument of MailSend function. I still use SMTP in the email options. Please help.

Please change the email encoding to "MIME: None" and contents type to "text/plain" in the email options

: Since I installed the new update 2.4.6 yesterday all messages send by 24x7
: have a attachment call "att1.unk" with the content of the
: message argument of MailSend function. I still use SMTP in the email
: options. Please help.

: Please change the email encoding to "MIME: None" and contents type
: to "text/plain" in the email options

Thanks for your very fast answer.

I did that but it still not work. I just sent you a message to support@SoftTreeTech.com to give you more details.

: Thanks for your very fast answer.

: I did that but it still not work. I just sent you a message to
: support@SoftTreeTech.com to give you more details.
______________________________________________________________

I got this answer from you last week:

Thank you for your feedback. We are aware of this problem and trying to

resolve it before we release next maintenance version next week. Thank you

for your continuing patience while we attempt to resolve this issue.

Sincerely,

Technical Support at SoftTree Technologies, Inc.

I did the installation of the last release 2.4.7 it work fine now with the "MailSend" function but it still sent a file call "att1.unk" with the "MailSendWithAttachment" function.

Please help.

Thanks.

In the Tools/Options/Email Settings set encoding "MIME: None" and the contents type = "plain/text". This should work

: ______________________________________________________________

: I got this answer from you last week: Thank you for your feedback. We are
: aware of this problem and trying to

: resolve it before we release next maintenance version next week. Thank you

: for your continuing patience while we attempt to resolve this issue.

: Sincerely,

: Technical Support at SoftTree Technologies, Inc.

: I did the installation of the last release 2.4.7 it work fine now with the
: "MailSend" function but it still sent a file call
: "att1.unk" with the "MailSendWithAttachment" function.

: Please help.

: Thanks.

: In the Tools/Options/Email Settings set encoding "MIME: None" and
: the contents type = "plain/text". This should work

I already did that and it still not work.

Did you upgrade to the version 2.4.7?

: I already did that and it still not work.

: Did you upgrade to the version 2.4.7?

Yes, and i also remove 24x7 and reinstall the version 2.4.7 from the full version. Do you need a exemple? I can sent to you by e-mail.

: Yes, and i also remove 24x7 and reinstall the version 2.4.7 from the full
: version. Do you need a exemple? I can sent to you by e-mail.

Please, could you give me a answer quickly.

Thanks.

On my computer I have the following settings for 24x7:
Email interface: SMTP
Message encoding: MIME: Quoted-Printable
Message content type: plain/text

Please try configuring your 24x7 as mine.

: Please, could you give me a answer quickly.

: Thanks.

: On my computer I have the following settings for 24x7: Email interface: SMTP
: Message encoding: MIME: Quoted-Printable
: Message content type: plain/text

: Please try configuring your 24x7 as mine.

I will sent you a e-mail to support@SoftTreeTech.com with more details.