Referencing Email Notification
SysOp -- 11/13/2000 13:18

I have tried your suggestion on changing the smtp format, however the 24x7 email notifications as well as emails set up within 24x7 going to customers have 2 attachments. Any other suggestions? We are using IMAIL Server Web Messaging 6.0. Thanks - Bob

1. Could you post the original topic?
2. SMTP interface does support email attachments

: Referencing Email Notification
: SysOp -- 11/13/2000 13:18

: I have tried your suggestion on changing the smtp format, however the 24x7
: email notifications as well as emails set up within 24x7 going to
: customers have 2 attachments. Any other suggestions? We are using IMAIL
: Server Web Messaging 6.0. Thanks - Bob

: 1. Could you post the original topic?
: 2. SMTP interface does support email attachments

The original topic -
Since upgrading to 24x7 v2.4.3, we now find that jobs set up to send e-mail notifications are sending these as file attachments instead of in the main body of the mail.

Try changing email encoding method and content type. Open Tools/Options menu then change email settings on the General tab. Try changing content type to text/plain. If it does not help, try either "mime" or "none" for encoding.

: The original topic -
: Since upgrading to 24x7 v2.4.3, we now find that jobs set up to send e-mail
: notifications are sending these as file attachments instead of in the main
: body of the mail.

: Try changing email encoding method and content type. Open Tools/Options menu
: then change email settings on the General tab. Try changing content type
: to text/plain. If it does not help, try either "mime" or
: "none" for encoding.

Tried it - same results.

Which email program do you use to read emails?

: Tried it - same results.

: Which email program do you use to read emails?
Microsoft Outlook 98

: Which email program do you use to read emails?
I'll send you a mail test to support@softtreetech.com.

: I'll send you a mail test to support@softtreetech.com.

I'm having the same problem. I didn't have the problem before upgrading to version 2.4.4. I'm using Outlook 2000, SMTP, MIME:None. I've tried changing the content type to text/plain, but after restarting the field is null.

Thanks,
Erikk

Until this is fixed in the next maintanence release please use "uuencode" message encoding with "text/plain" for message format.

The current problem is caused by ignoring "text/plain" with "mime: none" format and still generating email as MIME formatted HTML message.

: I'm having the same problem. I didn't have the problem before upgrading to
: version 2.4.4. I'm using Outlook 2000, SMTP, MIME:None. I've tried
: changing the content type to text/plain, but after restarting the field is
: null.

: Thanks,
: Erikk