24x7 Scheduler "locks up" unresponsive, jobs do no

Good morning,

We have been having issues where our scheduler locks up at random times and then all the jobs in a given time are missed. This has been happening for months now and I can’t figure out why. Last week I upgraded to the latest version hoping that would fix it but The scheduler locked up Friday evening and all jobs from then until this morning were missed.

When I say the scheduler is locked up, what I mean is I can login to the web console but nothing opens, when I try to open job folders it just spins forever, when I refresh the page it then fails to load. The desktop app does not open either even when the web console is shut down. The only way to bring it all back is to restart both the scheduler and web console services in windows. The 24x7 logs do not show anything that I can discern. The event viewer does not show anything either. Can you please help us get to the bottom of this issue? Thank you