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SoftTree Technologies
Technical Support Forums
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1963cjaH
Guest
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 Upgraded PC and reinstalled with license and getting error |
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Upgraded PC and reinstalled with license number and I am getting an Invalid License key error?
Not sure what to do.
Can someone please help?
Thank you
Cindy
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| Thu Apr 13, 2017 9:18 am |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7948
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Most likely the version installed doesn't match your license key. By any chance, have you installed the most recent version 9.1 but used license key issued for version 7 or 6?
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| Thu Apr 13, 2017 9:44 am |
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1963cjaH
Guest
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I purchase my license ver 7 and I am installing ver 7.5 as I cannot find the previous version
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| Thu Apr 13, 2017 9:58 am |
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1963cjaH
Guest
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Did a new install and still getting error.
When I go into SQL I first get the error message
"The 14-days trial period has expired. Please uninstall the software or obtain a license."
then once running I go into SQL Assistant and the About - it has my current license number but I get the error
"Invalid License Key!"
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| Thu Apr 13, 2017 10:23 am |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7948
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The 14 days is related. If it does not accept the current license because of the version mismatch, it would treat the installation as a trial mode.
I suggest you email your current key to salesATsofttreetech.com and ask for further assistance.
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| Thu Apr 13, 2017 11:00 am |
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