Crashing TOAD for Oracle 12.0.0.61 & SQLAssistant 6.4.23

Crashing TOAD for Oracle 12.0.0.61 & SQLAssistant 6.4.23

When connecting SQLAssistant is crashing Toad.
What linked the problem?

Toad for Oracle 12.0.0.61
Oracle Client 10.2.0.3. OCI connection type
SQLAssistant 6.4.230

Version : 7.0.3.0
Date : Mon, 5 Aug 2013 12:45:19 +0400
OS : Microsoft Windows XP (32 bit)
RAD : BDS 9.0
Dump : $3A $0A $74 $17 $3A $4A $01 $74 $11 $3A $4A $02 $74 $0B $3A $4A $03 $74 $05 $83 $C2 $04 $EB $E8 $42 $42 $42 $89 $D1 $5A $29 $D1
Section : ExceptionHandlerHook
Descr :

Address : $0419A4F3 - [04190000] Toad.exe - System - - _UStrFromPChar - 0[7]
Module : Toad.exe
Exception : EAccessViolation
Message : Access violation at address 0419A4F3 in module 'Toad.exe'. Read of address 000003F9
Call Stack : 00 $0419A4F3 - [04190000] Toad.exe
01 $04462007 - [04190000] Toad.exe - ExceptionLog7 - - FullInternalErrorReport - 704[1559]
02 $0427B63E - [04190000] Toad.exe - EBase - - InternalErrorSet - 688[306]
03 $0445CC26 - [04190000] Toad.exe - EInject - - ExceptionHandlerHook - 444[154]
04 $7C944306 - [7C900000] ntdll.dll
05 $7C92A838 - [7C900000] ntdll.dll
06 $7C90E485 - [7C900000] ntdll.dll
07 $0D87341A - [0D6D0000] SqlAssistPrefs.dll
08 $0D873C63 - [0D6D0000] SqlAssistPrefs.dll
09 $0D9F3831 - [0D6D0000] SqlAssistPrefs.dll
0A $0D9F277D - [0D6D0000] SqlAssistPrefs.dll
0B $0D78EC70 - [0D6D0000] SqlAssistPrefs.dll
0C $0D7927AB - [0D6D0000] SqlAssistPrefs.dll
0D $0D764D1C - [0D6D0000] SqlAssistPrefs.dll

LastAddr : $0419A4F3 - [04190000] Toad.exe - System - - _UStrFromPChar - 0[7]
LastModule : Toad.exe
LastException : EAccessViolation
LastMessage : Access violation at address 0419A4F3 in module 'Toad.exe'. Read of address 000003F9
Call Stack : 00 $11279810 - [11170000]
01 $04461B67 - [04190000] Toad.exe - ExceptionLog7 - - FullInternalErrorReport - 570[375]
02 $0427B63E - [04190000] Toad.exe - EBase - - InternalErrorSet - 688[306]
03 $0445CC26 - [04190000] Toad.exe - EInject - - ExceptionHandlerHook - 444[154]
04 $7C944306 - [7C900000] ntdll.dll
05 $7C92A838 - [7C900000] ntdll.dll
06 $7C90E485 - [7C900000] ntdll.dll
07 $0D87341A - [0D6D0000] SqlAssistPrefs.dll
08 $0D873C63 - [0D6D0000] SqlAssistPrefs.dll
09 $0D9F3831 - [0D6D0000] SqlAssistPrefs.dll
0A $0D9F277D - [0D6D0000] SqlAssistPrefs.dll
0B $0D78EC70 - [0D6D0000] SqlAssistPrefs.dll
0C $0D7927AB - [0D6D0000] SqlAssistPrefs.dll
0D $0D764D1C - [0D6D0000] SqlAssistPrefs.dll

ActiveObj : (Non-Delphi exception) External exception 0EEDFADE 0D87341F 0DE406E8 0F62BAC0 0DE406C0 0F62BAC0 0042EF4C 0042EF10
ActiveAddr : $0D87341F - [0D6D0000] SqlAssistPrefs.dll - SqlAssistPrefs - - LicenseType - 0[124003]

Bug report file is located here:
C:\Program Files\Quest Software\Toad for Oracle 12\Toad.log

Thank you for reporting this issue. It is already in our issue tracking system. Our developers will look into this as soon as they get a chance.

	SysOp wrote:
	Thank you for reporting this issue. It is already in our issue tracking system. Our developers will look into this as soon as they get a chance.

Thanks in advance.

I got some feedback from the team and that unfortunately is not the one you may have expected. Here is what our developers say.

Toad for Oracle version 12 is based on Delphi and internally they use Eureka Log 7 library which doesn't handle exceptions correctly (it's a bug in their component vendor's code) . Our developers says that Eureka Log 6 and previous versions used in Toad for Oracle 11.x work fine, so that it is a regression on their part. Each time SQL Assistant raises an internal handled exception (which is normal, it raises exceptions in many places), Eureka Log crashes and brings everything down. with it.

You have 2 options, use older Toad version, for example, version 11, or wait for wait for new Toad version with updated Eureka Log (hopefully they will fix that problem).