Script Fail to run

Hi,

I just installed the 24x7 version 5.1 Build 395 to my PC and try to run the below VBscript. However, I got the following errors from the Job log and Output.

	Code:
	Sub Main() MsgBox "Hello World" End Sub

Job Log:

This is a 30-day trial product. It may not be used for production purposes. (30 days left)
Copyright (c) 2004-2013 SoftTree Technologies, Inc.
Detached job started.

Press Ctrl+C to abort

2013-02-19 15:21:15,353 [VBScript] ERROR com.softtreetech.jscheduler.business.runner.vbscript.VBScriptRunner - com.develop.jawin.COMException: 8000ffff: passed end of stream in the marshalling layer
2013-02-19 15:21:15,390 [Job #10 - TestJob] ERROR com.softtreetech.jscheduler.business.runner.JobExecutorImpl - Job errors: An error occurred while executing automation script: Error #0: Unknown error
ERROR: An error occurred while executing automation script: Error #0: Unknown error
2013-02-19 15:21:15,392 [Job #10 - TestJob] ERROR com.softtreetech.jscheduler.JSchedulerStarter - Job execution failed. See job log file for details.

Is this a fresh install on a system where 24x7 any version has never been installed?
If not, which version have you had there before?

Yes this is a fresh Install on a system which is running on OS Windows 2008 R2

Thanks

Some dependency is missing, but I'm not yet sure what it is.

Is there a way to find the required dependencies ?

Got the same error with Windows 7 (64) system also.

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Thanks

Can you please search your hard disk for copies of MSVBVM60.DLL If you find them, please check their versions and let us know in which folders you have found them

Found the said DLL in C:\24x7. I tried installing the VB Runtime also, but no luck

Below is the DLL version detail.

[img]

Thanks[/img]

Please try moving that DLL into windows system folder.

Still the same.

When I search it again after adding my c into search index, I found the DLL in the below locations.

C:\Windows\winsxs\x86_microsoft-windows-msvbvm60_31bf3856ad364e35_6.1.7600.16385_none_c25a1af6b30d72ee
C:\Windows\SysWOW64
C:\Windows\System32 (I moved it here from C:\24x7)

Thanks

Perhaps you can use Syinternals' free
Process Monitor to find out which files
the 24x7 process cannot load when
starting VBScript job.

I installed Sysinternals monitor.

But its hard to identify the files which can not load by 24x7.

Thanks

In the monitor please set filter for file access events and only for these that fail

Sorry, Do not find any event with result fail.

Thanks

Please contact support-AT-softtreetech.com to schedule a remote support session so that we can check what 24x7 cannot find or otherwise can finds but it's still not working together.

Thank you support@softtreetech.com

The issue has been fixed.

Run the command prompt as an Administrator and register the vb24x7.dll (C:\24x7>regsvr32 vb24X7.dll)

Thanks