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SoftTree Technologies
Technical Support Forums
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bkendzor
Joined: 10 Feb 2011 Posts: 22 Country: United States |
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Any suggestions?
I am installing the web interface and 24x7 MP on a new server and seem to be unable to get the web interface to connect to the 24x7 MP service.
I have installed TomCat.
I have installed Scheduler.war.
I can access the web interface successfully but get a connection refused.
I have remote control enabled.
24x7 Scheduler MP is running as a service.
I have no users enabled right now although I have tried enabling a user as an administrator. Currently all users are cleared out.
I am using a valid user name and password and it is in the proper domain\user format.
The correct version of the scheduler is selected in the dropdown.
There is no firewall issue since the web server and scheduler software are on the same server.
I have tomcat installed on another server and it can successfully connect to a windows 24x7 instance remotely as well as a 24x7 MP instance locally. However it also cannot connect to the 24x7 MP instance on the above-described server.
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Tue Jan 24, 2012 4:25 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7949
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Please check schedule.log and debug.log files for any entries indicating denied connections.
Does it work if you specify "localhost" as the machine name to connect to?
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Wed Jan 25, 2012 11:33 am |
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bkendzor
Joined: 10 Feb 2011 Posts: 22 Country: United States |
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I will check the logs.
It does NOT work as localhost either.
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Wed Jan 25, 2012 11:38 am |
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bkendzor
Joined: 10 Feb 2011 Posts: 22 Country: United States |
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I will check the logs.
It does NOT work as localhost either.
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Wed Jan 25, 2012 12:13 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7949
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Did you find anything interesting in logs?
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Thu Jan 26, 2012 4:56 pm |
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