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Error opening print job - FilePrint

 
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Error opening print job - FilePrint
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jdolson



Joined: 05 Oct 2010
Posts: 8
Country: United States

Post Error opening print job - FilePrint Reply with quote
I am not able to print a file to a printer.

I'm running 24x7 Scheduler v3.6.10 on a Windows 7 Enterprise server. I have a script that runs every five minutes. The script contains two lines related to printing:

PrinterSetDefault "\\ZMBSAT01P\ZMB24,winspool,Ne13:"
FilePrint local_file_name

The error is:
Job eCW Order Insurance Info execution error. Exit code: -1. An error occured while executing a script: Line 47: Error opening print job.

Line 47 is:
FilePrint local_file_name

The value of local_file_name is (for example, but it errors out on any file):
D:\Temp\ensemble\EcwOrderInsuranceInfo\EcwOrderInsuranceInfo.20101005-091450.dat

A few observations:

(1) The file exists. I know that 24x7 can see the file because, just a few lines before the print, I e-mail the file name and file contents to me.

(2) I am able to print to that printer from the 24x7 PC using WordPad.

(3) The printer is set as the Windows default.

(4) The print job never makes it to the Windows print queue.

Any suggestions???

Thanks,

Jim
Tue Oct 05, 2010 2:09 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7951

Post Reply with quote
Which program does pop up on the screen when you double click that file in Windows Explorer? Or do you get a prompt to choose the program to open that file with?

Are you running 24x7 as a Windows service?
Tue Oct 05, 2010 6:50 pm View user's profile Send private message
jdolson



Joined: 05 Oct 2010
Posts: 8
Country: United States

Post Reply with quote
Hi SysOp

No program pops up when I double-click the file. No application was associated with .dat extensions.

I associated WordPad with .dat files and now it works. Thanks!

Could you take a moment and explain how that affects the FilePrint command?

Thanks,

Jim
Wed Oct 06, 2010 9:19 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7951

Post Reply with quote
Hi,

The FilePrint command uses Windows built in API functions to open document files in PRINT mode. Windows uses default "driver" application associated with the file extension to print the file. For info please see http://msdn.microsoft.com/en-us/library/bb762153(VS.85).aspx
Wed Oct 06, 2010 9:47 am View user's profile Send private message
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