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Run as Current User Failing

 
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Run as Current User Failing
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d804473



Joined: 28 Jul 2009
Posts: 19
Country: United States

Post Run as Current User Failing Reply with quote
On 24x7 Scheduler version 3.6.4, we have a batch job running under "Run Program or document file" with screen 2 of the Script Properties set to run as "current user".

If you update this on the 24x7 server, all is well.

If you update this batch job through the Web Interface (version 4.3 build 282), it updates the "Run as another user" with partial user data (Domain and User ID. No passwords) and the job fails.

Do you have any suggestions to work around this issue?

Do you have any corrections in future releases?
Thu Mar 04, 2010 12:05 pm View user's profile Send private message Send e-mail
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7952

Post Reply with quote
This sounds familiar. I've seen this issue before, something related to encoding.

Does the password include any special characters?
Thu Mar 04, 2010 12:23 pm View user's profile Send private message
d804473



Joined: 28 Jul 2009
Posts: 19
Country: United States

Post Reply with quote
The password is not filled in at all. The Domain and User id are filled in automatically. With the blank password, the access fails.
Thu Mar 04, 2010 5:16 pm View user's profile Send private message Send e-mail
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7952

Post Reply with quote
What about special characters?
Thu Mar 04, 2010 5:53 pm View user's profile Send private message
d804473



Joined: 28 Jul 2009
Posts: 19
Country: United States

Post Reply with quote
No special characters
Mon Mar 08, 2010 10:42 am View user's profile Send private message Send e-mail
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7952

Post Reply with quote
Thanks. We are looking into this issue and trying to reproduce it.
Mon Mar 08, 2010 11:12 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7952

Post Reply with quote
Hi,

It seems like this issue was fixed in build 283. You would need to update the Web Interface to version 4.3 build 283 or later. The last stable build is 284. You can download it from the same place where you downloaded the current build. If you don't have that link, please email to support.

Regards
Tue Mar 09, 2010 2:07 am View user's profile Send private message
d804473



Joined: 28 Jul 2009
Posts: 19
Country: United States

Post Reply with quote
Thanks. That's what I needed.
Wed Mar 10, 2010 12:51 pm View user's profile Send private message Send e-mail
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