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SoftTree Technologies
Technical Support Forums
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Whatanut
Joined: 26 May 2009 Posts: 50
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Web Based Console: Move job problem |
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On to the next issue...
There appears to be a problem with moving jobs on the MP edition of the scheduler using the web based console. When first bringing up the move jobs dialog the OK and CANCEL buttons are not visible:
The window is not resizable. The very top edge of the buttons can be seen at the very bottom of the window. Pressing tab one or two times will cause the window to update and the buttons move up into the visible field:
However, after selecting the new folder for the job, getting the buttons to become visible and selecting OK, the job does not move. The job list pane on the left hand side refreshes and the job remains in it's original location.
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Thu Aug 06, 2009 8:47 am |
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Whatanut
Joined: 26 May 2009 Posts: 50
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Update:
Since I know you'll ask, I tried this again in IE7. The display problem appears to be an IE6 bug. So, I'm not entirely worried about it. But the job still does not move.
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Thu Aug 06, 2009 9:03 am |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7949
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The buttons below visible area - this seems to be the browser thing. It works fine here. For the "move" thing, we are still investigating. This move code executed in JSP version always works fine, while in ASP sometimes it does work and sometime it doesn't. When it doesn't, the scheduler reports in the trace file I/O error, file not found. The root cause is not yet clear.
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Thu Aug 06, 2009 1:50 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7949
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Here is an update for this issue. The root cause is in internal incompatibility between the 24x7 COM interface used in ASP console and latest versions of 24x7 MP Editions.
In case you are interested in details... When a job is moved to a different folder, the COM API internally makes several intermediate calls to the scheduler checking for various job properties and job template properties. In case the job has no template association, the scheduler returns some error status for that particular call and the COM API processing aborts there. It doesn't advance to the point when it makes a call to move the job. In comparison the JSP console internally uses 24x7 Java API and that one ignores the error status for job template, it is considered non-important. Also interesting here that both consoles can move jobs successfully between folders when connected to 24x7 Windows Edition. The Windows Edition doesn't return an error when a call is made for non-existing template and, as a result, it doesn't break the COM API.
This issue needs to be addressed in one the following maintenance releases. Either working of the COM API or 24x7 MP Edition should be altered to resolve the described above incompatibility.
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Wed Aug 12, 2009 11:57 am |
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