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SoftTree Technologies
Technical Support Forums
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shawn29316
Joined: 27 Dec 2007
Posts: 27
Country: United States |
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 Changed computers and having trouble with email |
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I've just moved 24X7 from my laptop to a desktop and when I run a job to send email through Lotus Notes I get a message saying "The mail server doesn't like the sender name, have you set your mail address correctly?"
Since nothing changed but the computer I'm using, I assume I missed a step during the set-up of 24X7. My Lotus Notes email username wouldn't have changed.
Any suggestions?
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| Thu Feb 21, 2008 9:34 am |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7949
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Please check that Lotus Notes is chosen as an email sending method in the scheduler options (Tools / Options menu; General tab)
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| Thu Feb 21, 2008 11:35 am |
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shawn29316
Joined: 27 Dec 2007
Posts: 27
Country: United States |
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Our system requires us to use SMTP. I've copied the 24X7 job to the new computer and copied exactly what's on the Options screen and still get the same message.
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| Thu Feb 21, 2008 3:41 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7949
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Is the new computer part of the same domain?
Are there any restrictions on the email server side from where SMTP emails can be sent (SMTP gateway access, email forwarding, etc...)?
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| Thu Feb 21, 2008 4:47 pm |
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