Version 4

Could you tell me the latest status of the 24x7 Scheduler Version 4?

Thank you.

-Brent Harris

Multi-platform version 4 is available since March. Windows-only version is not available yet. I don't know a specific date when it will.

: Could you tell me the latest status of the 24x7 Scheduler Version 4?

: Thank you.

: -Brent Harris

Where do I go to download and try out the Multi-platform version 4?

: Multi-platform version 4 is available since March. Windows-only version is
: not available yet. I don't know a specific date when it will.

The latest stable build is here http://www.softtreetech.com/24x7/builds/jscheduler_215.zip

: Where do I go to download and try out the Multi-platform version 4?

I downloaded the latest stable build and installed it. I brought it up and saw that it worked. I closed it down and then minutes later, tried to start it back up. I get this error - "Can't activate 24x7 Scheduler: fatal error occurred." Restarting the computer doesn't help. What could the problem be?

: The latest stable build is here
: http://www.softtreetech.com/24x7/builds/jscheduler_215.zip

Have you chnaged anything in the configuration? If yes, what did you change? If no, what did you get in schedule.log file?

: I downloaded the latest stable build and installed it. I brought it up and
: saw that it worked. I closed it down and then minutes later, tried to
: start it back up. I get this error - "Can't activate 24x7 Scheduler:
: fatal error occurred." Restarting the computer doesn't help. What
: could the problem be?

I didn't change anything. I simply opened it up and closed it.

The log has the following repeated multiple times (since I have tried to start the program multiple times):

07/11/2006 09:52:44 AM 2 null null 24x7 Scheduler 24x7 Scheduler starting...
07/11/2006 09:52:47 AM 2 null null 24x7 Scheduler 24x7 Scheduler terminating...

: Have you chnaged anything in the configuration? If yes, what did you change?
: If no, what did you get in schedule.log file?

Check this:
1. In preferences.xml file check reference to the job database file is valid and it points to an existing file.
2. In preferences.xml file edit line for "traceEnabled" parameter and change the value from "false" to "true". After restarting 24x7 check debug.log file for obvious errors. If they don't look obvious please let us know which error(s) you get there.
3. Run netstat -a command and check if TCP port 1097 is in use by any program.

:I didn't change anything. I simply opened it up and closed it.
:
: The log has the following repeated multiple times (since I have tried to
: start the program multiple times): 07/11/2006 09:52:44 AM 2 null null 24x7
: Scheduler 24x7 Scheduler starting...
: 07/11/2006 09:52:47 AM 2 null null 24x7 Scheduler 24x7 Scheduler
: terminating...

Ok, I did the things you asked.

1. The preferences.xml file references an existing file.
2. I turned on tracing like you said and got this error:
2006-07-14 08:08:38,912 [main] DEBUG com.softtreetech.jscheduler.business.preferences.AbstractPrefDatabase - Preferences file has been copied to preferences.bak
2006-07-14 08:08:39,178 [main] DEBUG com.softtreetech.jscheduler.business.jobtemplates.JobTemplateSetImpl - loadDescription: path: Template/test_template.ini
2006-07-14 08:08:39,224 [main] FATAL com.softtreetech.jscheduler.JSchedulerStarter - startup() :
java.lang.NullPointerException

at com.sun.org.apache.xerces.internal.dom.ParentNode.nodeListItem(ParentNode.java:814)

at com.sun.org.apache.xerces.internal.dom.ParentNode.item(ParentNode.java:828)

at com.softtreetech.jscheduler.business.preferences.AbstractPrefDatabase.o00000(Unknown Source)

at com.softtreetech.jscheduler.business.preferences.AbstractPrefDatabase.get(Unknown Source)

at com.softtreetech.jscheduler.business.preferences.SettingsImpl.getOptions(Unknown Source)

at com.softtreetech.jscheduler.JSchedulerStarter.super(Unknown Source)

at com.softtreetech.jscheduler.JSchedulerStarter.main(Unknown Source)

I don't know where it's trying to look for the Template/test_template.ini, but it doesn't appear to be in the program directory.

3. I ran the netstat, and saw nothing using that TCP port.

: Check this: 1. In preferences.xml file check reference to the job database
: file is valid and it points to an existing file.
: 2. In preferences.xml file edit line for "traceEnabled" parameter
: and change the value from "false" to "true". After
: restarting 24x7 check debug.log file for obvious errors. If they don't
: look obvious please let us know which error(s) you get there.
: 3. Run netstat -a command and check if TCP port 1097 is in use by any
: program.

Hm, you didn't delete/change the test template via the interface, did you?

Anyway, to fix this, create a Template subfolder on the disk in the folder where scheduler is installed. And in this subfolder create an empty text file called test_template.ini.
Please let us know if this helps.

: Ok, I did the things you asked.

: 1. The preferences.xml file references an existing file.
: 2. I turned on tracing like you said and got this error: 2006-07-14
: 08:08:38,912 [main] DEBUG
: com.softtreetech.jscheduler.business.preferences.AbstractPrefDatabase -
: Preferences file has been copied to preferences.bak
: 2006-07-14 08:08:39,178 [main] DEBUG
: com.softtreetech.jscheduler.business.jobtemplates.JobTemplateSetImpl -
: loadDescription: path: Template/test_template.ini
: 2006-07-14 08:08:39,224 [main] FATAL
: com.softtreetech.jscheduler.JSchedulerStarter - startup() :
: java.lang.NullPointerException

: at
: com.sun.org.apache.xerces.internal.dom.ParentNode.nodeListItem(ParentNode.java:814)

: at
: com.sun.org.apache.xerces.internal.dom.ParentNode.item(ParentNode.java:828)

: at
: com.softtreetech.jscheduler.business.preferences.AbstractPrefDatabase.o00000(Unknown
: Source)

: at
: com.softtreetech.jscheduler.business.preferences.AbstractPrefDatabase.get(Unknown
: Source)

: at
: com.softtreetech.jscheduler.business.preferences.SettingsImpl.getOptions(Unknown
: Source)

: at com.softtreetech.jscheduler.JSchedulerStarter.super(Unknown Source)

: at com.softtreetech.jscheduler.JSchedulerStarter.main(Unknown Source)

: I don't know where it's trying to look for the Template/test_template.ini,
: but it doesn't appear to be in the program directory.

: 3. I ran the netstat, and saw nothing using that TCP port.

That didn't appear to work; I got the same error.

Can the Java version and the Windows Version (3.4.25e) be installed on the same machine?

: Hm, you didn't delete/change the test template via the interface, did you?

: Anyway, to fix this, create a Template subfolder on the disk in the folder
: where scheduler is installed. And in this subfolder create an empty text
: file called test_template.ini.
: Please let us know if this helps.

They can but you cannot install them into the same directory. I believe the current problem is caused by a missing template file. The template list in preferences.xml points to a template file which does not exist. This is it.

I just did the default install. I have no template file and yet I have no problems starting the scheduler. Here is what i got in the preferences

Try deleting these 3 lines and see if that helps.

: That didn't appear to work; I got the same error.

: Can the Java version and the Windows Version (3.4.25e) be installed on the
: same machine?

What three lines? It appears you forgot to paste them in the response.

: They can but you cannot install them into the same directory. I believe the
: current problem is caused by a missing template file. The template list in
: preferences.xml points to a template file which does not exist. This is
: it.

: I just did the default install. I have no template file and yet I have no
: problems starting the scheduler. Here is what i got in the preferences

: Try deleting these 3 lines and see if that helps.

I didn't forget. It is the discussion board program that removed them after posting because it found certain lines in HTML/XML format not allowed by the board rules.
I will post them again, this time removing brackets. I hope you can figure out how they look in the preferences file.

object id="8" type="13"
property name="name" type="3" value="Test template"
property name="path" type="3" value="Template/test_template.ini"
object

: What three lines? It appears you forgot to paste them in the response.