I don't think this is caused by a multi-processor issue. It is more like a server setup.
If you run 24x7 as a service there is no way you can see the trace window unless you run it under localsystem account and allow Service to Interuct with Desktop option is checked in the Control Panel Services applet. If you use any network files please veryfy you use only UNC file names and they are still correct \\SERVER\SHARe\DIR\FILE as your new servers probably have different file names. : Recently we did an in place upgrade from a single processor environments to a
: multiple processor environments (both development and production). We
: started to have random unexplained issues. Essentially the jobs would not
: execute a batch process, or a log file would not be able to be read to
: determine if there were any errors in the log file. Additionally, the
: trace window will no longer operate when 24x7 runs as a service. Both
: environments are experiencing these issues since both were updated with
: the multiprocessors. Our current environments are as follows: Windows 2000
: Server
: Dual PIII CPUs
: RAM 500MB+
: 24x7 Automation Suite v3.4.25e : The Following are the registry Entries for 24x7 : Windows Registry Editor Version 5.00 : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.] : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7 Scheduler] : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7 Scheduler\3.0]
: "Name"="Deleted"
: "Company"="Deleted"
: "Type"="24x7 PRO"
: "Serial"="Deleted"
: "Instance"=dword:002b00fc
: "LoadLog"="Y"
: "MaxLogEntries"=dword:00000bb8
: "ClearLog"="N"
: "AdjustStartDir"="Y"
: "AdjustStartTime"="Y"
: "DisplayTime"=dword:00000000
: "GenerateReport"="N"
: "ReportDir"=""
: "FailSaveMode"="N"
: "SyncInterval"=dword:000000b4
: "SyncRetry"=dword:00000002
: "SyncDriver"="WinSock"
: "SyncPort"="1096"
: "SyncLocation"=""
: "SyncOptions"=""
: "SyncTraceEnabled"="Y"
: "StatisticsEnabled"="Y"
: "DBTraceEnabled"="N"
: "SystemEventLogEnabled"="N"
: "ShowStatus"="N"
: "RunService"="Y"
: "ServiceAutomatic"="Y"
: "ServiceAccount"="LocalSystem"
: "ServiceMode"="Normal"
: "SpecialASCIIEnabled"="Y"
: "SpecialASCIIChar"="\\"
: "MultiProcessorSupport"="N"
: "AutoSave"="Y"
: "AutoSaveInterval"=dword:0000000a
: "ConfirmExit"="N"
: "SaveOnExit"="Y"
: "RunService95"="N"
: "Service95SurviveLogoff"="N"
: "EmailInterface"="SMTP"
: "EmailRecipientConfig"=" "
: "SMTPServer"="Deleted"
: "SMTPSender"="Deleted"
: "SMTPPort"="25"
: "SMTPFormat"="none"
: "SMTPContents"="text/plain"
: "MonitorScale"=dword:00000018
: "SaveReminder"="N"
: "LastTip"=dword:00000002
: "ShowTips"="N"
: "View"=dword:00000000
: "SyncFlags"=dword:0000001b
: "SecurityOn"="Y"
: "LastJobID"=dword:0000018c
: "ShutDownEvent"=dword:00000000
: "SNPPServer"=""
: "ClearQueue"="Y"
: "ScheduleFile"="D:\\24x7 Automation 3\\OptiCash Jobs.dat"
: "MonitorRate"=dword:0000000a : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\Debugger]
: "State"=dword:00000000
: "X"=dword:0000017b
: "Y"=dword:00000004
: "Width"=dword:00000bd2
: "Height"=dword:000008f0 : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\Editor]
: "Face Name"="FixedSys"
: "Points"=dword:00000009
: "Weight"=dword:00000190
: "Italic"=dword:00000000
: "State"=dword:00000000
: "X"=dword:00000105
: "Y"=dword:00000114
: "Width"=dword:00000bd2
: "Height"=dword:00000614 : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\Explorer]
: "State"=dword:00000000
: "X"=dword:00000000
: "Y"=dword:00000000
: "Width"=dword:00000de9
: "Height"=dword:00000780 : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\LogViewer]
: "State"=dword:00000000
: "X"=dword:00000212
: "Y"=dword:000000c4
: "Width"=dword:00000b4e
: "Height"=dword:00000690 : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\Monitor]
: "State"=dword:00000000
: "X"=dword:000001d2
: "Y"=dword:000000ec
: "Width"=dword:00000aee
: "Height"=dword:0000054c : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\Queue Monitor]
: "State"=dword:00000000
: "X"=dword:000001f2
: "Y"=dword:0000027c
: "Width"=dword:00000b8e
: "Height"=dword:000003f0 : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\Queues] : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\Queues\[default]]
: "MaxQSize"=dword:00000001 : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\RC]
: "Serial"="00000-00000" : [HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\Report]
: "State"=dword:00000001
: "X"=dword:000001f7
: "Y"=dword:00000190
: "Width"=dword:00000c49
: "Height"=dword:00000798 : Any Guidance is greatly appreciated. : Tom Jones
: Programmer/Analyst
: HNB
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