The reason it could not update logcat.dll and logmsg.dll was probably you running Event Viewer or other NT event log mining or monitoring application. These 2 DLLs are used by Windows for event message display.
The solution for this issue is to close Event Viewer and other running applications during software installation processes. Hope this helps. : I am preparing to upgrade an FDA-regulated server
: running version 3.4.9 to version 3.4.16. (This is
: to address the Slide Holiday issue we spoke
: about on 12/3/2003.) I have
: done the upgrade in two different test situations
: to prepare for the production server (which must be
: heavily documented every step of the way). : On WindowsXP, I installed the 3.4.9 running as a
: service, stopped the service, upgraded to 3.4.16,
: no problems. Then I installed 3.4.9 running as a
: service on a Windows 2000 SP2 server (like the
: production server), stopped the service, and ran
: the upgrade. I received error messages on two files: logcat.dll and
: logmsg.dll. The message was
: "An error occured while trying to replace the existing
: file: [filename] DeleteFile failed; code 5. Access is denied."
: I chose to ignore and continue the install. After-
: wards, I was able to rename the old modules and
: replace them with the new ones from the XP
: installation. : 1. Is this a sufficient fix?
: 2. Do you have any ideas why I ran into this?
: 3. How likely is it that I will run into the
: the same problem when I get ready to do the
: production server (FDA-regulated). : Thanks,
: Anson
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