Hi,

(Sorry for the long post.)

I keep getting this frustrating error:

"Unable to write to job database file.
File may be open by another instance
or locked by other programs. Save Failed!"

This started to happen after I used used
the Job Database Manager.

Here is what I did to try to remedy:
1. Made sure file was not marked read only.
2. Looked at the file properties, made sure "Everyone"
had "full control". Made sure current user (an administrator) had all rights.
3. Made sure no other 24x7 was running anywhere else.
4. Rebooted machine.
5. After reboot, the file loaded and started executing jobs.
6. Tried to "save" and got same error.
7. Tried to "Save As" and 24x7 wouldn't even let me save to another file.
8. Closed down 24x7 again. Made copy of the file via windows explorer. Started 24x7, opened the copy of jobs database. Even the copy was giving me the same problem.

I've never had any problems with this file before.
(I was able to save, and do all normal stuff.)

I'm stumped.

Robert

1. Manually copy of your job database file to some other place to have a backup.

2. Try to delete the original file manually and then click the Save button in 24x7.

3. If this fails again check what you have in the registry for
HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7 Scheduler\3.0\ScheduleFile
key.

Please keep us posted

: Hi,

: (Sorry for the long post.)

: I keep getting this frustrating error: "Unable to write to job database
: file.
: File may be open by another instance
: or locked by other programs. Save Failed!"

: This started to happen after I used used
: the Job Database Manager.

: Here is what I did to try to remedy: 1. Made sure file was not marked read
: only.
: 2. Looked at the file properties, made sure "Everyone"
: had "full control". Made sure current user (an administrator) had
: all rights.
: 3. Made sure no other 24x7 was running anywhere else.
: 4. Rebooted machine.
: 5. After reboot, the file loaded and started executing jobs.
: 6. Tried to "save" and got same error.
: 7. Tried to "Save As" and 24x7 wouldn't even let me save to another
: file.
: 8. Closed down 24x7 again. Made copy of the file via windows explorer.
: Started 24x7, opened the copy of jobs database. Even the copy was giving
: me the same problem.

: I've never had any problems with this file before.
: (I was able to save, and do all normal stuff.)

: I'm stumped.

: Robert

Hi,

Me again. ;-) I did everything you suggested, however
nothing worked. I checked the registry, and I was
working with the correct file. I finally created a
new empty database, and used the database manager to
copy over all my jobs from the old file to the new
database and that seemed to do the trick. The old
file must have been courrupt in some way...I couldn't
even shut 24x7 down because it was attempting a save
operation on exit.

Hmmm?!?!? Anyway, all is good now.

Robert

: 1. Manually copy of your job database file to some other place to have a
: backup.

: 2. Try to delete the original file manually and then click the Save button in
: 24x7.

: 3. If this fails again check what you have in the registry for
: HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\3.0\ScheduleFile
: key.

: Please keep us posted