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Database Summary Report is blank

 
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Database Summary Report is blank
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Neil Carter



Joined: 19 Mar 2002
Posts: 26

Post Database Summary Report is blank Reply with quote

Greetings:

On my 3.3.0 system, when I run the Database Summary Report the resulting report has header information, but no data. What is wrong?

THanks!

Neil.....

Wed Aug 14, 2002 12:02 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7949

Post Re: Database Summary Report is blank Reply with quote

Can you reproduce this after restarting 24x7?

If yes, this possibly indicate the job database corruption. Try restoring it from a back up. If you don't have a recent back up send your job database file to support and will fix it for you.

: Greetings: On my 3.3.0 system, when I run the Database Summary Report the
: resulting report has header information, but no data. What is wrong?

: THanks!

: Neil.....

Wed Aug 14, 2002 12:14 pm View user's profile Send private message
Neil Carter



Joined: 19 Mar 2002
Posts: 26

Post Re: Database Summary Report is blank Reply with quote

: Can you reproduce this after restarting 24x7?

Yes. Other reports work fine. Is there a way to create customized reports?

: If yes, this possibly indicate the job database corruption. Try restoring it
: from a back up. If you don't have a recent back up send your job database
: file to support and will fix it for you.

I'll send it.

Wed Aug 14, 2002 12:34 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7949

Post Re: Database Summary Report is blank Reply with quote

: Yes. Other reports work fine. Is there a way to create customized reports?

You can export job database records into an external relational database (for instance, into MS Access) and create custom reports using available report utilities (for instance you can use the same MS Access).

: I'll send it.

Wed Aug 14, 2002 12:45 pm View user's profile Send private message
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