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NT Service error, Stop Reason: 3. CreateProcess failed..
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NT Service error, Stop Reason: 3. CreateProcess failed..
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nb007



Joined: 02 Sep 2008
Posts: 23

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Ok.. You did understand that there already is an GUI application(licensed) running on the machine I am trying to get the service running on and that the service(or running trough the command) does not find that file. On another server, the service started without any license file at all.

The running application uses "C:\Program Files\24x7_Scheduler\master.bat" start and it finds the license file and starts.
Fri May 08, 2009 3:04 am View user's profile Send private message
SysOp
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Joined: 26 Nov 2006
Posts: 7952

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Try replacing "C:\Program Files\Java\jdk1.5.0_16\bin\java.exe" -Xms64m -Xmx96m -Xrs -jar "C:\Program Files\24x7_Scheduler\jscheduler.jar" with "master.bat nogui"

Please make sure you have a valid license for this system.
Sat May 09, 2009 1:09 pm View user's profile Send private message
nb007



Joined: 02 Sep 2008
Posts: 23

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I didn't help(even though I edited master.bat to work outside its directory), at least in a service context. I got the exact same message.
I run the application with a gui on the same machine using master.bat. That should mean that the license is valid.

But it does work to run "C:\Program Files\24x7_Scheduler\master.bat" nogui . From the command line.
That starts the application(without GUI) without any errors.

The only time it does not work is when run as a service. Strange.
I have tried reinstalling it. Did not help. Interactive/non interactive does not matter.
Didn't help running as an administrative user either.
Mon May 11, 2009 3:47 am View user's profile Send private message
nb007



Joined: 02 Sep 2008
Posts: 23

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nb007 wrote:
I didn't help(even though I edited master.bat to work outside its directory), at least in a service context. I got the exact same message.
I run the application with a gui on the same machine using master.bat. That should mean that the license is valid.

But it does work to run "C:\Program Files\24x7_Scheduler\master.bat" nogui . From the command line.
That starts the application(without GUI) without any errors.

The only time it does not work is when run as a service. Strange.
I have tried reinstalling it. Did not help. Interactive/non interactive does not matter.
Didn't help running as an administrative user either.


Anybody else have an idea what the problem is?
Tue Jun 02, 2009 4:22 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7952

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Attached screenshot demonstrates what I got in the registry under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\24x7jscheduler key. Is that what you got too?

Tue Jun 02, 2009 8:11 am View user's profile Send private message
nb007



Joined: 02 Sep 2008
Posts: 23

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I changed my settings so that they matched yours.
The only thing that differs are the paths in my AppParameter value:
"C:\Program Files\Java\jdk1.5.0_16\bin\java.exe" -Xms64m -Xmx96m -Xrs -jar "C:\Program Files\24x7_Scheduler\jscheduler.jar" nogui

One question: Since you don't have a path, somehow jscheduler.jar must be in the current directory? How does your service know where that is.
Is there some environment variable i should set?


An image of my registry settings(i have only changed the "start" value, which didn't help):

Tue Jun 09, 2009 3:36 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7952

Post Reply with quote
Hi,

Your screenshot and settings are fine. The AppParameters should have a path. If this still doesn't help, please enable the tracing option, restart the service and email resulting debug.log file to supportATsofttreetech.com for further analysis, or post here contents of the debug.log file if it is not too big.

Thanks
Tue Jun 09, 2009 8:08 am View user's profile Send private message
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