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24x7 web interface
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Johann Horsmeijer



Joined: 12 May 2003
Posts: 30

Post Re: 24x7 web interface Reply with quote

: I tried the entire reinstall procedure. removing 24x7 totally, removing the
: web,
: reinstalling 24x7, creating the web and unzipping the 24x7 webfiles in it.

: same error: unable to create object

: I use dameware nt utilities remote control. same principle as pc anywhere.

After rebooting the server and trying to log in on the 247 web it says
evaluation period expired.

Tue Aug 10, 2004 11:29 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7969

Post Re: 24x7 web interface Reply with quote

It looks like some registry keys are not created correclty. Please run the 247setup with /LOG command line option and check which registry keys it tried but failed (or skipped) to create.
If you need help with analyzing the log file please email it to support@softtreetech.com

: After rebooting the server and trying to log in on the 247 web it says
: evaluation period expired.

Tue Aug 10, 2004 1:30 pm View user's profile Send private message
Jason



Joined: 29 May 2001
Posts: 27

Post Re: 24x7 web interface Reply with quote

Where is the log file written?

: It looks like some registry keys are not created correclty. Please run the
: 247setup with /LOG command line option and check which registry keys it
: tried but failed (or skipped) to create.
: If you need help with analyzing the log file please email it to
: support@softtreetech.com

Fri Aug 27, 2004 10:38 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7969

Post Re: 24x7 web interface Reply with quote

In the current directory.

: Where is the log file written?

Fri Aug 27, 2004 10:42 am View user's profile Send private message
Jason



Joined: 29 May 2001
Posts: 27

Post Re: 24x7 web interface Reply with quote

: In the current directory.

I do not see any log file. I ran the install from d:\ but there is not any log file there. What is the name of the file?

Thanks.

Fri Aug 27, 2004 10:55 am View user's profile Send private message
Jason



Joined: 29 May 2001
Posts: 27

Post Re: 24x7 web interface Reply with quote

: I do not see any log file. I ran the install from d:\ but there is not any
: log file there. What is the name of the file?

: Thanks.
Oh, I also added the /LOG parameter after the executable.

Fri Aug 27, 2004 10:57 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7969

Post Re: 24x7 web interface Reply with quote

247setup.log and the file must be in the current directory not in the directory from where you start the setup.

For example you are in DOS command prompt window in c:\files\mydir directory and type and run d:\247setup.exe /LOG. The file then is created in c:\files\mydir directory.

By the way, you are not running an old version of the setup (prior to 3.4.20). Are you?

: I do not see any log file. I ran the install from d:\ but there is not any
: log file there. What is the name of the file?

: Thanks.

Fri Aug 27, 2004 12:24 pm View user's profile Send private message
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