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SoftTree Technologies
Technical Support Forums
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Eric.Charbonneau
Joined: 03 Nov 2016
Posts: 22
Country: United States |
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 unable to start desktop UI |
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I stopped the services as usual but still cannot start the desktop UI
2024-11-13 10:29:45,301 [main] DEBUG com.softtreetech.jscheduler.business.preferences.AbstractPrefDatabase - Creating backup of preferences file preferences.xml
2024-11-13 10:29:45,317 [main] DEBUG com.softtreetech.jscheduler.business.preferences.AbstractPrefDatabase - Preferences file has been copied to preferences.bak
2024-11-13 10:29:46,317 [main] ERROR com.softtreetech.jscheduler.ui.controller.MasterController - Error occurred during 24x7 Scheduler data initialization: Character reference "&#.
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| Wed Nov 13, 2024 11:35 am |
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SysOp
Site Admin
Joined: 26 Nov 2006
Posts: 7920
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It looks like your message got truncated after a special symbol or something. Could you please post the rest?
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| Wed Nov 13, 2024 7:58 pm |
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Eric.Charbonneau
Joined: 03 Nov 2016
Posts: 22
Country: United States |
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I figured this out. I updated the holiday calendar and apparently there was an invalid character. I popped open the preferences.xml file, fixed the characters and the scheduler opened successfully.
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| Thu Nov 14, 2024 9:37 am |
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