SoftTree Technologies SoftTree Technologies
Technical Support Forums
RegisterSearchFAQMemberlistUsergroupsLog in
Upgraded PC and reinstalled with license and getting error

 
Reply to topic    SoftTree Technologies Forum Index » SQL Assistant View previous topic
View next topic
Upgraded PC and reinstalled with license and getting error
Author Message
1963cjaH
Guest





Post Upgraded PC and reinstalled with license and getting error Reply with quote
Upgraded PC and reinstalled with license number and I am getting an Invalid License key error?

Not sure what to do.

Can someone please help?

Thank you
Cindy
Thu Apr 13, 2017 9:18 am
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7839

Post Reply with quote
Most likely the version installed doesn't match your license key. By any chance, have you installed the most recent version 9.1 but used license key issued for version 7 or 6?
Thu Apr 13, 2017 9:44 am View user's profile Send private message
1963cjaH
Guest





Post Reply with quote
I purchase my license ver 7 and I am installing ver 7.5 as I cannot find the previous version
Thu Apr 13, 2017 9:58 am
1963cjaH
Guest





Post Reply with quote
Did a new install and still getting error.

When I go into SQL I first get the error message

"The 14-days trial period has expired. Please uninstall the software or obtain a license."

then once running I go into SQL Assistant and the About - it has my current license number but I get the error

"Invalid License Key!"
Thu Apr 13, 2017 10:23 am
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7839

Post Reply with quote
The 14 days is related. If it does not accept the current license because of the version mismatch, it would treat the installation as a trial mode.

I suggest you email your current key to salesATsofttreetech.com and ask for further assistance.
Thu Apr 13, 2017 11:00 am View user's profile Send private message
Display posts from previous:    
Reply to topic    SoftTree Technologies Forum Index » SQL Assistant All times are GMT - 4 Hours
Page 1 of 1

 
Jump to: 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


 

 

Powered by phpBB © 2001, 2005 phpBB Group
Design by Freestyle XL / Flowers Online.