SoftTree Technologies SoftTree Technologies
Technical Support Forums
RegisterSearchFAQMemberlistUsergroupsLog in
Web Interface

 
Reply to topic    SoftTree Technologies Forum Index » 24x7 Scheduler, Event Server, Automation Suite View previous topic
View next topic
Web Interface
Author Message
bkendzor



Joined: 10 Feb 2011
Posts: 22
Country: United States

Post Web Interface Reply with quote
Any suggestions?

I am installing the web interface and 24x7 MP on a new server and seem to be unable to get the web interface to connect to the 24x7 MP service.

I have installed TomCat.

I have installed Scheduler.war.

I can access the web interface successfully but get a connection refused.

I have remote control enabled.

24x7 Scheduler MP is running as a service.

I have no users enabled right now although I have tried enabling a user as an administrator. Currently all users are cleared out.

I am using a valid user name and password and it is in the proper domain\user format.

The correct version of the scheduler is selected in the dropdown.

There is no firewall issue since the web server and scheduler software are on the same server.

I have tomcat installed on another server and it can successfully connect to a windows 24x7 instance remotely as well as a 24x7 MP instance locally. However it also cannot connect to the 24x7 MP instance on the above-described server.
Tue Jan 24, 2012 4:25 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7838

Post Reply with quote
Please check schedule.log and debug.log files for any entries indicating denied connections.
Does it work if you specify "localhost" as the machine name to connect to?
Wed Jan 25, 2012 11:33 am View user's profile Send private message
bkendzor



Joined: 10 Feb 2011
Posts: 22
Country: United States

Post Reply with quote
I will check the logs.


It does NOT work as localhost either.
Wed Jan 25, 2012 11:38 am View user's profile Send private message
bkendzor



Joined: 10 Feb 2011
Posts: 22
Country: United States

Post Reply with quote
I will check the logs.


It does NOT work as localhost either.
Wed Jan 25, 2012 12:13 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7838

Post Reply with quote
Did you find anything interesting in logs?
Thu Jan 26, 2012 4:56 pm View user's profile Send private message
Display posts from previous:    
Reply to topic    SoftTree Technologies Forum Index » 24x7 Scheduler, Event Server, Automation Suite All times are GMT - 4 Hours
Page 1 of 1

 
Jump to: 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


 

 

Powered by phpBB © 2001, 2005 phpBB Group
Design by Freestyle XL / Flowers Online.