SoftTree Technologies SoftTree Technologies
Technical Support Forums
RegisterSearchFAQMemberlistUsergroupsLog in
Error code 57

 
Reply to topic    SoftTree Technologies Forum Index » 24x7 Scheduler, Event Server, Automation Suite View previous topic
View next topic
Error code 57
Author Message
DLUTER



Joined: 16 Mar 2007
Posts: 44
Country: United States

Post Error code 57 Reply with quote
I'm sending a job to a remote agent and getting the following response

11/19/2007 08:48:54 0 324 0 BDI_Load Agent [SERVER] contacted.
11/19/2007 08:48:54 0 324 0 BDI_Load Job started.
11/19/2007 08:48:55 2 324 0 BDI_Load Failed to execute remote job. Uknown error occurred. Error code: 57
11/19/2007 08:48:55 0 324 0 BDI_Load Error message sent.


I have trace running on both agent and master to see what may be happening. The master shows an entry being written to the log file and the remote shows nothing. Any ideas on what error code 57 means?

Thanks for your help,
David
Mon Nov 19, 2007 4:10 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7963

Post Reply with quote
Well, 57 is an unexpected error number, that why the message says "unknown"

Can you post a bit of the trace from the agent that indicates an attempt to establish a new session?
Mon Nov 19, 2007 5:15 pm View user's profile Send private message
DLUTER



Joined: 16 Mar 2007
Posts: 44
Country: United States

Post Reply with quote
Here is the trace from the master:

Agent: [SERVER]
Input: C:\Program Files\24x7 Automation 3\schedule.log
Date/Time Format: M/d/yyyy h:mm:ss tt
Output: F:\24x7\Reports\html

Loading log file...
Sorting records...
Generating HTML reports...
3006 log records found. Process completed in 1.094 seconds

My mistake on not reading the entire trace log, I was only watching it while I pushed the job to it. It looks like i have a conflict on the ports. Here is the trace from the agent:

Starting distributed service...
SMI10 Listener (00C0F430): Start Listening: computerName(), serviceName(1096),
driverName(WinSock). ... (00000000)
SMI Property: __DriverName='WinSock'
SMI Property: __ApplicationName='1096'
SMI AddRef SMI_TRACE(00C0F2E8) refCount(2)
WSD11 AddRef: RefCount for listener object = 1
SMI09 Listener (00C0F430): ERROR OCCURRED: Distributed Communications Error: Bi
nd call failed with error WSAEADDRINUSE, (CC6) (8004200D)
WSD11 Release: RefCount for listener object = 1
SMI Release SMI_TRACE(00C0F2E8) refCount(1)
SMI10 Listener (00C0F430): Start Listening: computerName(), serviceName(1096),
driverName(WinSock). FAILED (8004200D)
DPB30 Listener (00C0F088): Start Listening : application(1096), location(), dri
ver(WinSock). FAILED (80004005)
DPB55 Memory Session : (00000000) count(3593), total(606208), alloc(376722)
, free(212627)
DPB56 Memory Proc Common : count(1167), total(86016), alloc(66025), free(14597)
Mon Nov 19, 2007 5:35 pm View user's profile Send private message
DLUTER



Joined: 16 Mar 2007
Posts: 44
Country: United States

Post Reply with quote
Using tcpview (sysinternals) we found out that it was lsass.exe bound itself to the port. We'll reboot the server after hours tonight and see what happens. Thanks for having me post the rest of the trace, I probably would've never read all of it. Have a good day.
David
Mon Nov 19, 2007 6:57 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7963

Post Reply with quote
Glad you found the cause. Did you know that you don't have to use the default 1096 port? You can change it to any free number. Just don't forget to change it on both ends – in agent options (Tools/Options menu; Network tab) and remote agent profile settings in the scheduler (Tools/Remote Agent Profiles)
Mon Nov 19, 2007 7:39 pm View user's profile Send private message
DLUTER



Joined: 16 Mar 2007
Posts: 44
Country: United States

Post Reply with quote
Yeah, but I have 12 remote agents. It's easier for us to reboot this guy at night then it is to reassign the ports on all the servers. Thanks again for the help.
Mon Nov 19, 2007 7:48 pm View user's profile Send private message
Display posts from previous:    
Reply to topic    SoftTree Technologies Forum Index » 24x7 Scheduler, Event Server, Automation Suite All times are GMT - 4 Hours
Page 1 of 1

 
Jump to: 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


 

 

Powered by phpBB © 2001, 2005 phpBB Group
Design by Freestyle XL / Flowers Online.