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Remote Control accessing a remote agent

 
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Remote Control accessing a remote agent
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James Bumgarner



Joined: 19 Jun 2002
Posts: 9

Post Remote Control accessing a remote agent Reply with quote

I was attempting your solution from another thread regarding using the Script Library on a remote agent

:1. Add this statement to the Script Library on the Agent. Connect to the
:agent using the 24x7 Remote Control, and code the statement, then save the
:changes. After that you should be able to use it in remote jobs

However, I cannot seem to connect to the remote agent to do this. We have a registered version (3.2.1) of the suite and a registered version (2.4.14) of 24x7. When I run the Remote Control, it shows the correct remote agent. But when I try to connect with it, the message I get (in the status bar) is "Sychronizing, getting snapshot of remote job database...". This message will stay there indefinitely.

I have also tried using RemoteCopySettings to copy the Script Library to the remote agent, without success. No error code is returned, but the Script Libary is not copied over.

I know the remote agent is accessible, because we can submit jobs to it.

Any ideas as to why I can't connect to the remote agent using Remote Control?
Any ideas as to why RemoteCopySettings doesn't seem to copy the Script Library?

Sun Jun 23, 2002 3:17 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7948

Post Re: Remote Control accessing a remote agent Reply with quote

You need to run version 3.2 or older on both sides in order to use the Script Library and also to make a successful connection.

RemoteCopySettings cannot be used with remote agents to copy the Library because agents don't have an active job database that they can update. However, they can read the last active job database.

Here is how to have 24x7 remote agents to use your Script Library methods:
Copy your job database to the agent's computer. Run 24x7 Scheduler on that computer and open the copied database. Exit 24x7 and start the agent. 24x7 will now remember the last opened job database. Whenever a call is made in the job to the script library method, the agent should load the job database and execute the requested code.

PS. RemoteCopySettings can be used to replicate the Library and other settings to remote 24x7 Master schedulers.

: I was attempting your solution from another thread regarding using the Script
: Library on a remote agent

: However, I cannot seem to connect to the remote agent to do this. We have a
: registered version (3.2.1) of the suite and a registered version (2.4.14)
: of 24x7. When I run the Remote Control, it shows the correct remote agent.
: But when I try to connect with it, the message I get (in the status bar)
: is "Sychronizing, getting snapshot of remote job database...".
: This message will stay there indefinitely.

: I have also tried using RemoteCopySettings to copy the Script Library to the
: remote agent, without success. No error code is returned, but the Script
: Libary is not copied over.

: I know the remote agent is accessible, because we can submit jobs to it.

: Any ideas as to why I can't connect to the remote agent using Remote Control?
: Any ideas as to why RemoteCopySettings doesn't seem to copy the Script
: Library?

Mon Jun 24, 2002 7:48 am View user's profile Send private message
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