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Remote Control
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John Natale



Joined: 13 Sep 2000
Posts: 107

Post Remote Control Reply with quote

24x7 Automation Suite 3.0.5
Windows 2000 SP2

I am attempting to create a new Remote Host Profile and the OK button does not work.

John

Thu Aug 30, 2001 11:21 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7948

Post Re: Remote Control Reply with quote

How do you access the Remote Host Profile? From the Tools/Remote Agents menu or from the Remote Control connect dualog?

What do you mean by "does not work"? Is it disabled, produces an error message or just doesn't do anything?

: 24x7 Automation Suite 3.0.5
: Windows 2000 SP2

: I am attempting to create a new Remote Host Profile and the OK button does
: not work.

: John

Thu Aug 30, 2001 11:55 am View user's profile Send private message
John Natale



Joined: 13 Sep 2000
Posts: 107

Post Re: Remote Control Reply with quote

If I access the Remote Host Profile from within the 24x7.exe running as a scheduler then I can create new connections. If I open up the 24x7.exe running as remote control then if I click on the NEW button I can enter the connection information and the Test connection and cancel buttons work but the OK button does not work. By not work I mean that you can click on the OK button (it is enabled) but it just depresses and does not do anything.

If this is the correct functionality of the program (you can't create new connections at that point) then the NEW button on the Remote console startup dialog should be disabled.

John

: How do you access the Remote Host Profile? From the Tools/Remote Agents menu
: or from the Remote Control connect dualog?

: What do you mean by "does not work"? Is it disabled, produces an
: error message or just doesn't do anything?

Thu Aug 30, 2001 3:52 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7948

Post Re: Remote Control Reply with quote

That's weird. All that button is supposed to do is to save the profile information in the registry. That's it. The button should be enabled and should take just a fraction of a second for the work unless you have some registry problems.

Anyway, if you can create new profile using Tools/Remote Agents, use it. It is the same thing. When you run the Remote Control just pick the previously created profile.

: If I access the Remote Host Profile from within the 24x7.exe running as a
: scheduler then I can create new connections. If I open up the 24x7.exe
: running as remote control then if I click on the NEW button I can enter
: the connection information and the Test connection and cancel buttons work
: but the OK button does not work. By not work I mean that you can click on
: the OK button (it is enabled) but it just depresses and does not do
: anything.

: If this is the correct functionality of the program (you can't create new
: connections at that point) then the NEW button on the Remote console
: startup dialog should be disabled.

: John

Thu Aug 30, 2001 5:06 pm View user's profile Send private message
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