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Y.H. Duan



Joined: 12 Jun 2000
Posts: 13

Post Error message Reply with quote

Seems it can't be successfully installed. It always gives a pop-up
screen Ins32d5 that says "This program has performed an illegal operation
and will be shut down" before the installation finishs, but the scheduler
is installed.

Thu Jun 07, 2001 4:26 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7948

Post Re: Error message Reply with quote

Which version do you install?
What is your host operation system?

Have you tried to cleanup your TEMP directory before installing it?

: Seems it can't be successfully installed. It always gives a pop-up
: screen Ins32d5 that says "This program has performed an illegal
: operation
: and will be shut down" before the installation finishs, but the
: scheduler
: is installed.

Thu Jun 07, 2001 4:42 pm View user's profile Send private message
Y.H. Duan



Joined: 12 Jun 2000
Posts: 13

Post Re: Error message Reply with quote

It still have this problem.
I install the 24x7 automation suite 3.0. My operation system is Windows 98.
I'll install it on a windows nt server if it works.

: Which version do you install?
: What is your host operation system?

: Have you tried to cleanup your TEMP directory before installing it?

Thu Jun 07, 2001 5:50 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7948

Post Re: Error message Reply with quote

To avoid the error, exit all programs, especially make sure to exit Internet Explorer. The setup may need to update Windows Scripting Host files that are also used and locked by the IE browser and this may cause the error.

: It still have this problem.
: I install the 24x7 automation suite 3.0. My operation system is Windows 98.
: I'll install it on a windows nt server if it works.

Thu Jun 07, 2001 6:56 pm View user's profile Send private message
Y.H. Duan



Joined: 12 Jun 2000
Posts: 13

Post Re: Error message Reply with quote

It still has the error. Here is the detail:
INSD2F1 caused an invalid page fault in
module KERNEL32.DLL at 017f:bff766b7.
Registers:
EAX=005c0024 CS=017f EIP=bff766b7 EFLGS=00010246
EBX=00000000 SS=0187 ESP=005c0000 EBP=005c000c
ECX=005c010c DS=0187 ESI=81777ce0 FS=584f
EDX=005c0458 ES=0187 EDI=005c0024 GS=0000
Bytes at CS:EIP:
68 14 00 2a 00 e8 13 ad ff ff 8b 55 08 8f 82 b0
Stack dump:
00000000 005c0024 00000000 005c00f4 bff76733 005c0024 005c00f4 00000004 005c0190 ffffffff 00000000 00000000 00000000 00000000 00000000 00000000

: To avoid the error, exit all programs, especially make sure to exit Internet
: Explorer. The setup may need to update Windows Scripting Host files that
: are also used and locked by the IE browser and this may cause the error.

Thu Jun 07, 2001 7:31 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7948

Post Re: Error message Reply with quote

What's INSD2F1? It is not part of 24x7 installation. Do you run any disk compression or antivirus program in the background?

: It still has the error. Here is the detail: INSD2F1 caused an invalid page
: fault in
: module KERNEL32.DLL at 017f:bff766b7.
: Registers: EAX=005c0024 CS=017f EIP=bff766b7 EFLGS=00010246
: EBX=00000000 SS=0187 ESP=005c0000 EBP=005c000c
: ECX=005c010c DS=0187 ESI=81777ce0 FS=584f
: EDX=005c0458 ES=0187 EDI=005c0024 GS=0000
: Bytes at CS:EIP: 68 14 00 2a 00 e8 13 ad ff ff 8b 55 08 8f 82 b0
: Stack dump: 00000000 005c0024 00000000 005c00f4 bff76733 005c0024 005c00f4
: 00000004 005c0190 ffffffff 00000000 00000000 00000000 00000000 00000000
: 00000000

Thu Jun 07, 2001 8:56 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7948

Post Re: Error message Reply with quote

By the way, today the new maintanence release 3.0.2 was setup for download. Please give it a try. Let us know if that will help.

: What's INSD2F1? It is not part of 24x7 installation. Do you run any disk
: compression or antivirus program in the background?

Fri Jun 08, 2001 8:45 am View user's profile Send private message
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