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josh27



Joined: 13 Sep 2019
Posts: 2
Country: Panama

Post license Reply with quote
the version 9 license does not work in version 11, because I updated and is asking for a license again
Fri Sep 13, 2019 10:15 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7088

Post Re: license Reply with quote
josh27 wrote:
the version 9 license does not work in version 11, because I updated and is asking for a license again


That's correct, it's asking for version 11. But may I ask a silly question, why should a license key for version 9 work for version 11? Does it work like that for Microsoft Office product keys? Windows or Apple product keys? any other software package?

On a serious note. If your license is covered by the support and maintenance, and it's current, all upgrades are covered, including new major versions. Please send an email to support, provide a reference to your current license key and ask for a new key for version 11. They will validate your license and send you a new key for v11, it's a very simple process.
Fri Sep 13, 2019 2:01 pm View user's profile Send private message
josh27



Joined: 13 Sep 2019
Posts: 2
Country: Panama

Post license Reply with quote
what would be the support email to send the license and can validate?
Fri Sep 13, 2019 2:56 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7088

Post Reply with quote
Please email to support(AT)softtreetech.com

Replace (AT) with @
Fri Sep 13, 2019 4:49 pm View user's profile Send private message
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