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SA 10 Install issue
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evans036



Joined: 28 Jun 2011
Posts: 7
Country: United States

Post SA 10 Install issue Reply with quote
trying to install SA 10 beta.

it asked me to close a bunch of apps which i did, but there is one app i dont recognize called 'IBM Data Tools'.

there is nothing on my computer installed called that and i checked the foreground/background process and could find nothing that matches that name.

thoughts?

thanks,

steve
Wed Aug 22, 2018 9:43 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6715

Post Reply with quote
You can simply choose the other option, Don't close and continue.
Wed Aug 22, 2018 10:04 am View user's profile Send private message
evans036



Joined: 28 Jun 2011
Posts: 7
Country: United States

Post Reply with quote
there is no other option. only 'retry' or 'cancel'

steve
Wed Aug 22, 2018 3:26 pm View user's profile Send private message
SysOp
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Joined: 26 Nov 2006
Posts: 6715

Post Reply with quote
In the step before it starts closing them, you have an option to close the apps or don't. Please select the don't option.
Wed Aug 22, 2018 4:14 pm View user's profile Send private message
evans036



Joined: 28 Jun 2011
Posts: 7
Country: United States

Post Reply with quote
it didnt offer to close them.

it just told me the names of the applications that needed to be closed and offered choices 'retry' or 'cancel'

steve
Wed Aug 22, 2018 4:29 pm View user's profile Send private message
SysOp
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Joined: 26 Nov 2006
Posts: 6715

Post Reply with quote
For IBM Data Studio it's looking for datastudio.exe. Please close that one or kill the process before running the installation. The reason is simply, it may have a SQL Assistant add-on installedi n it which may cause installation problems, that's why the application should be closed.
Wed Aug 22, 2018 6:31 pm View user's profile Send private message
evans036



Joined: 28 Jun 2011
Posts: 7
Country: United States

Post Reply with quote
SysOp wrote:
For IBM Data Studio it's looking for datastudio.exe. Please close that one or kill the process before running the installation. The reason is simply, it may have a SQL Assistant add-on installedi n it which may cause installation problems, that's why the application should be closed.


ahh - i do run a process called datastudio.exe, but that is Aqua Data Studio: definitely not an IBM product.

thanks for the info.

steve
Thu Aug 23, 2018 1:03 pm View user's profile Send private message
SysOp
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Joined: 26 Nov 2006
Posts: 6715

Post Reply with quote
Coincidentally the executable names are the same. Glad we figured that out.
Thu Aug 23, 2018 4:39 pm View user's profile Send private message
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