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24x7 not processing jobs as a service

 
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24x7 not processing jobs as a service
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Don Macary



Joined: 13 Aug 2003
Posts: 33
Country: United States

Post 24x7 not processing jobs as a service Reply with quote
I have 24x7 multi platform running on a windows 2008 server.
Up until 2 days ago it was working properly.

Currently it shows as started in the windows service panel , but no jobs are processed.
I looked in scheduler.log and there is nothing except a started message.

The debug log has this error:

2018-08-10 09:21:07,877 [main] ERROR com.softtreetech.jscheduler.business.remotecontrol.RemoteControlImpl - Error creating socketjava.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind
2018-08-10 09:21:07,877 [main] ERROR com.softtreetech.jscheduler.business.remotecontrol.RemoteControlImpl - Error creating socketjava.net.SocketException: Unrecognized Windows Sockets error: 0: JVM_Bind
2018-08-10 09:21:07,877 [main] ERROR com.softtreetech.jscheduler.ui.controller.ErrorHandlerImpl - Cannot start remote control service on port 1,097. Invalid port or port is already in use.
Remote control will be disabled.
2018-08-10 09:21:08,377 [main] ERROR com.softtreetech.jscheduler.common.util.Resources - getStringNew(RemoteControl.remoteControlError) : resource not found
2018-08-10 09:21:08,377 [main] ERROR com.softtreetech.jscheduler.business.remotecontrol.RemoteControlImpl - nullcom.softtreetech.jscheduler.common.SchedException: Error creating socket


Port 1097 is associated in the options with remote control but it is not enabled.

And its highly likely some network bozo recently blocked the port.

Questions:
1) is this causing my problem?
2) Is there a way to work around it without getting the bozo to open the port?

thanks
Fri Aug 10, 2018 10:30 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6709

Post Reply with quote
Hi. As far as I know several people reported various anomalies like that after installing latest Microsoft monthly security patches. Please reboot your server to clear this issue.
Fri Aug 10, 2018 11:07 am View user's profile Send private message
Don Macary



Joined: 13 Aug 2003
Posts: 33
Country: United States

Post Reply with quote
already rebooted and seeing the same behavior.

Interesting thing: we have 24x7 running on two servers. Server 1 also had the same problem but it cleared on reboot.
Server 2 still broken.
Fri Aug 10, 2018 11:15 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6709

Post Reply with quote
Please check the firewall settings on the server that there is a rule enabling incoming connections on ports 1096 and 1097.

Best , temperately turn the firewall off to see if it's interfering


Last edited by SysOp on Fri Aug 10, 2018 11:35 am; edited 1 time in total
Fri Aug 10, 2018 11:19 am View user's profile Send private message
Don Macary



Joined: 13 Aug 2003
Posts: 33
Country: United States

Post Reply with quote
thank you . will do as you suggest.
Fri Aug 10, 2018 11:26 am View user's profile Send private message
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