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Cannot start Alert Center
Author Message
Vegeta Lee



Joined: 20 Jul 2011
Posts: 5
Country: Hong Kong

Post Cannot start Alert Center Reply with quote
Hi,

I am evaluating DB Audit and would like to install Alert Center in order to create custom reports.
I managed to install the Alert Center by running the setup.bat supplied but got a "Unable to connect Alert Center. Not Connected. Unable to retrieve last error message from server. Make sure the Alert Center Scheduler is running at 127.0.0.1:1097 address and configured to accept remote connections!" message.

I tried starting the Alert Center Scheduler by executing the master.bat (without "nogui" parameter) located at "C:\Program Files\DB Audit Alert Center" but only message "Starting DB Audit Alert Center scheduler... Please wait." is shown and no other response. I also tried netstat and found that port 1097 is not opened. I believed that the jscheduler is not started. Do I missed anything for starting it?

The configuration of DB audit and Alert Centre is as follow:
- DB Audit 4.2 and Alert Center is installed in a workstation machine running WindowsXP. Database is at remote server. (I can use DB Audit Management Console to connect DB and setup auditing successfully.)
- Location of JAVA_HOME is at "C:\Program Files\Java\jre6\bin", JRE version is Java 6, version 26
- Content of master.bat:
@echo off

if exist "%CD%\jre\bin\java.exe" (
SET JAVA_HOME=%CD%\jre
) else (
if not exist "%JAVA_HOME%\bin\java.exe" goto no_javahome
)

echo .
echo Starting DB Audit Alert Center scheduler... Please wait.
echo .
start "DB Audit Alert Center Console" "%JAVA_HOME%\bin\javaw.exe" -Xms64m -Xmx512m -jar jscheduler.jar %1
goto end

:no_javahome
echo.
echo JAVA_HOME must be set to point to JRE 1.4.x distribution directory,
echo or alternatively JRE could be copied to %CD%\JRE subfolder.
echo.
pause
goto end

:end
Wed Jul 20, 2011 11:38 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6499

Post Reply with quote
On Windows systems the Alert Center requires Java version 1.5. Please note that major Java versions aren't fully backward or forward compatible. A specific version is required for every major application, like for the example the DB audit alert Center.

Please install JRE 1.5 into C:\Program Files\DB Audit Alert Center\JRE subfolder. you can get that version here https://cds.sun.com/is-bin/INTERSHOP.enfinity/WFS/CDS-CDS_Developer-Site/en_US/-/USD/ViewProductDetail-Start?ProductRef=jre-1.5.0_22-oth-JPR@CDS-CDS_Developer
Thu Jul 21, 2011 12:00 am View user's profile Send private message
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