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SoftTree Technologies
Technical Support Forums
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dupuip6
Joined: 29 Jun 2011 Posts: 19 Country: Canada |
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Error while trying to use the agent... |
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Hi,
I am getting the error "An error occur during the authentification. Null" in the agent log when I try to do a "Test Connect..." on the master. I also get the error "connection to remote host ... failed" on the master.
I gess I did something wrong or something is missing.
Please could you help?
Thanks.
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Wed Jul 20, 2011 11:43 am |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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This error message indicates the agent is unable to authenticate user to the system . Which method the agent is currently using for user authentication, PAM or FTP?
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Wed Jul 20, 2011 11:56 pm |
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dupuip6
Joined: 29 Jun 2011 Posts: 19 Country: Canada |
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I am using FTP
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Thu Jul 21, 2011 10:29 am |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7849
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Please verify ftpd daemon service has been started on the agent's system and that service is configured to listen on the default FTP port number
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Thu Jul 21, 2011 10:45 am |
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