SoftTree Technologies SoftTree Technologies
Technical Support Forums
RegisterSearchFAQMemberlistUsergroupsLog in
Job Queues still lock up
Goto page Previous  1, 2, 3, 4, 5  Next
 
Reply to topic    SoftTree Technologies Forum Index » 24x7 Scheduler, Event Server, Automation Suite View previous topic
View next topic
Job Queues still lock up
Author Message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7838

Post Reply with quote
Would you please zip them and email to support?
Sat Jan 08, 2011 10:03 pm View user's profile Send private message
seanc217



Joined: 23 May 2007
Posts: 272

Post Reply with quote
Yes, what's the e-mail again?
Sat Jan 08, 2011 10:12 pm View user's profile Send private message
seanc217



Joined: 23 May 2007
Posts: 272

Post Reply with quote
Actually, do you have a ftp site where I can drop them the one zipped is almost 15 MB my work e-mail has a limitation on attachements.
Sat Jan 08, 2011 10:17 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7838

Post Reply with quote
supportATsofttreetech.com
Sat Jan 08, 2011 10:24 pm View user's profile Send private message
seanc217



Joined: 23 May 2007
Posts: 272

Post Reply with quote
I was able to send you the agent file however, the master one is too big.
Do you have somewhere I can drop the other one?
Sun Jan 09, 2011 9:25 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7838

Post Reply with quote
Yes, we can create a private FTP account for you to drop files. Yet, the most interesting file is from agent which you have already provided. That file is really puzzling. Without your help, I'm unable to understand what is going on there.

2011-01-06 15:34:02,443 [Job #1261 - 010_check_fidm41n1_091] DEBUG com.softtreetech.jscheduler.business.agent.remote.RemoteAgentImpl - Starting job=010_check_fidmon92, runtime id=6546691


Please describe the meaning of that line. The above shouldn't be theoretically possible, unless agent is not really an agent, but a different master scheduler and you are remotely making one job to trigger another job on the master scheduler or doing something else non-common. An agent has no own jobs and cannot trigger other jobs, it only executes remotely submitted jobs. That's why normally the job name should be always the same in the left part and in the right part of the log record.

How are you starting the agent? Are you using agent.sh script or 24x7_control.sh or something else? How 010_check_fidm41n1_091 job is linked to 010_check_fidmon92? Semaphore file setup with the help of Job Dependencies Editor? "Run another job" on job finish notification action? something else?
Sun Jan 09, 2011 10:11 pm View user's profile Send private message
seanc217



Joined: 23 May 2007
Posts: 272

Post Reply with quote
Hi There,

Here's how the agent is running:
/usr/lib/jdk1.5.0_20/bin/java -Xms64m -Xmx256m -jar jscheduler.jar agent nogui

As for the jobs I am using the run another job notification action, not the dependency editor.
Mon Jan 10, 2011 2:23 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7838

Post Reply with quote
That is an agent mode startup command. Yet, the trace file you emailed earlier to support doesn't look like it is an agent file. Please email to support schedule.log file from the same agent system

Thank you.
Tue Jan 11, 2011 9:38 am View user's profile Send private message
seanc217



Joined: 23 May 2007
Posts: 272

Post Reply with quote
I have a new lockup that just happened.
I will send the agent file shortly.

Thanks.
Tue Jan 11, 2011 11:16 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7838

Post Reply with quote
Have you had a chance to email to support schedule.log file from the agent system?

Thanks
Wed Jan 12, 2011 8:48 am View user's profile Send private message
seanc217



Joined: 23 May 2007
Posts: 272

Post Reply with quote
Hi there,

I have new files, but I will need some sort of ftp site to upload them to, they are large.
This is for a new lock up. See job details below so you can find it in the logs:

Queue: file_ops_2
Job# 8465495
Time Job Queued: 2011-01-12 21:20:00
Job ID 1154

Please send me where I can upload these files for you.

Thanks!
Thu Jan 13, 2011 10:51 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7838

Post Reply with quote
I'm emailing FTP access details to your email account associated with the support forum
Thu Jan 13, 2011 10:58 am View user's profile Send private message
seanc217



Joined: 23 May 2007
Posts: 272

Post Reply with quote
OK I sent the files.
Let me know what you see.

Thanks!
Thu Jan 13, 2011 11:09 am View user's profile Send private message
seanc217



Joined: 23 May 2007
Posts: 272

Post Reply with quote
Actually it's one zip file containing both debug logs.
Thu Jan 13, 2011 11:09 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7838

Post Reply with quote
Please add schedule.log files from both systems
Thu Jan 13, 2011 11:20 am View user's profile Send private message
Display posts from previous:    
Reply to topic    SoftTree Technologies Forum Index » 24x7 Scheduler, Event Server, Automation Suite All times are GMT - 4 Hours
Goto page Previous  1, 2, 3, 4, 5  Next
Page 3 of 5

 
Jump to: 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


 

 

Powered by phpBB © 2001, 2005 phpBB Group
Design by Freestyle XL / Flowers Online.