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Remote Job Failed - error code 1385

 
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Remote Job Failed - error code 1385
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John Natale



Joined: 13 Sep 2000
Posts: 107

Post Remote Job Failed - error code 1385 Reply with quote
Using 24x7 Multiplatform Edition 4.4 Build 322 for master and remote agent

I have created a very simple JAL script that works locally but if I tell it to run on the remote agent it fails with the following:

Remote job failed. job completed with exit code 1,385. This exit code does not satisfy job exit code condition. Job failed

Thanks
Thu Jun 09, 2011 12:07 pm View user's profile Send private message
SysOpJ



Joined: 20 Aug 2010
Posts: 95

Post Reply with quote
Please turn on the debug trace (under Tools), run the job again, and let us know what the logs say is happening.
Fri Jun 10, 2011 6:32 am View user's profile Send private message
John Natale



Joined: 13 Sep 2000
Posts: 107

Post Reply with quote
I actually found the problem. Since when the job is run remotely in the MP version of 24x7 it requires credentials to run the remote job (I assume that it forces a runas ) I entered the credentials but the user needed additional permissions.

I added: act as part of operating system, create token object, log on as a batch process and replace a process level token to the user then the job was able to execute correctly.

Thanks,

John
Wed Jun 22, 2011 8:47 am View user's profile Send private message
SysOpJ



Joined: 20 Aug 2010
Posts: 95

Post Reply with quote
Ok, thanks for letting us know.
Thu Jun 23, 2011 6:07 am View user's profile Send private message
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