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SoftTree Technologies
Technical Support Forums
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gracemwy
Joined: 12 Jul 2007 Posts: 4 Country: United States |
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24 x 7 send message |
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I am try to send out e-mail by 24x7 when project START or END. On Job Properties Wizard step 9 of 12, it asks to enter e-mail profile (Account) information that will be used for sending notification messages for the job.
What should I enter on “ACCOUNT” field (my PC with 24x7 scheduler is using Outlook, should I enter “Outlook” or “Microsoft Exchange Server”)??
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Thu Jul 12, 2007 5:21 pm |
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SysOp
Site Admin
Joined: 26 Nov 2006 Posts: 7833
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It depends on which email interface you configured in the Tools/Options menu.
If you have chosen MAPI, the profile would be your Outlook profile name. To enter the correct profile name, click on a blue "profile name" hyperlink available below the email properties.
If you have chosen SMTP, then this would be the email account from you want to send emails, in a simple case this would your own email address.
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Thu Jul 12, 2007 5:47 pm |
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gracemwy
Joined: 12 Jul 2007 Posts: 4 Country: United States |
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24 x 7 send message What to do? |
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I don't get it. I had my e-mail went throught once, from my work e-mail to my personal yahoo email.
I did not change anything.
When I click on the blue "profile name", it only shows "Outlook"
On job propertires Wizard, I leave Account field as "Outlook", Password field as my outlook password, Reciprients field as my personal yahoo email address.
When I click on Tools, Options on menu bar.
I have email interface as "MAPI", send method as "by Address" and put nothing in any other fields.
It just keep given me a message of "Notification Action Failed: Error: Mail Server not responding"
When I check my e-mail set up in my PC through "Control Panel", "Mail", "Show Profiles", it only shows "Outlook"
I just don't know what else I need to fix.
Grace
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Fri Jul 13, 2007 11:58 am |
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gracemwy
Joined: 12 Jul 2007 Posts: 4 Country: United States |
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24 x 7 send message What to do? |
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Oh, sorry, I should say.
I had my e-mail went throught once from my work e-mail to my personal yahoo email by 24x7. AND IT IS NEVER GO THROUGHT AGAIN.
please help???
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Fri Jul 13, 2007 12:02 pm |
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gracemwy
Joined: 12 Jul 2007 Posts: 4 Country: United States |
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I got it.
I find if I am MAPI for my email interface, I have to use "by Name" send method.
Thank you very way.
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Fri Jul 13, 2007 1:55 pm |
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