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24X7 shutting down
Author Message
CV



Joined: 07 Sep 2005
Posts: 2

Post 24X7 shutting down Reply with quote

We are having a problem with the 24X7 app randomly shutting down
It doesn't happen at any specific times, it is mostly random. In the application log we get

Faulting application 24x7.exe, version 3.4.21.0, faulting module PBVM70.DLL, version 7.0.3.10095, fault address 0x001551c9.

the version we are using is 3.4.25e so i'm not sure why the version number in the error log is 3.4.21.0

Wed Sep 07, 2005 11:22 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7849

Post Re: 24X7 shutting down Reply with quote

Turn on all the tracing options, check the logs and find out which job kills the scheduler. Set that job to run detached. If possible, set all jobs to run detached.

: We are having a problem with the 24X7 app randomly shutting down
: It doesn't happen at any specific times, it is mostly random. In the
: application log we get

: Faulting application 24x7.exe, version 3.4.21.0, faulting module PBVM70.DLL,
: version 7.0.3.10095, fault address 0x001551c9.

: the version we are using is 3.4.25e so i'm not sure why the version number in
: the error log is 3.4.21.0

Wed Sep 07, 2005 12:19 pm View user's profile Send private message
CV



Joined: 07 Sep 2005
Posts: 2

Post Re: 24X7 shutting down Reply with quote

: Turn on all the tracing options, check the logs and find out which job kills
: the scheduler. Set that job to run detached. If possible, set all jobs to
: run detached.

I changed every job to run detached. Looking at the logs the 24X7 shuts down after different jobs
there isn't any specific job that seems to cause the shut down.

Almost all of the jobs that ran before 24X7 shut down
had run hours before and were running as detached already.

Wed Sep 07, 2005 2:11 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7849

Post Re: 24X7 shutting down Reply with quote

I suggest you email your schedule.log and other log files to support@softtreetech.com. Please also indicate type of your system and brief description of types of scheduled jobs

: I changed every job to run detached. Looking at the logs the 24X7 shuts down
: after different jobs
: there isn't any specific job that seems to cause the shut down.

: Almost all of the jobs that ran before 24X7 shut down
: had run hours before and were running as detached already.

Wed Sep 07, 2005 2:50 pm View user's profile Send private message
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