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RaConnect call fails on Linux

 
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RaConnect call fails on Linux
Author Message
Sotiris Georgiou



Joined: 04 Nov 2004
Posts: 18

Post RaConnect call fails on Linux Reply with quote

Hi Sysop,

I have installed on Linux ra_server.

From a Windows machine I run the test job:

----------------------
Dim process_id, number
RAConnect "myserver", 1096, "myuser", "mypasswd"
RARun "ls /tmp", process_id
RADisconnect
----------------------

The script fails on RAConnect with the error:

Remote Access Error" recv call failed

Do you know why?

Thanks
Sotiris

Mon Feb 07, 2005 12:25 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6499

Post Re: RaConnect call fails on Linux Reply with quote

Did you install Java or native code version?
Do you have a firewall on the server or client computeres?

Run the following code. What do you get TRUE or FALSE?

Dim server_listening, boolean
PingPort "myserver", 1096, server_listening
MessageBox server_listening

: Hi Sysop,

: I have installed on Linux ra_server.

: From a Windows machine I run the test job: ----------------------
: Dim process_id, number
: RAConnect "myserver", 1096, "myuser",
: "mypasswd"
: RARun "ls /tmp", process_id
: RADisconnect
: ----------------------

: The script fails on RAConnect with the error: Remote Access Error" recv
: call failed

: Do you know why?

: Thanks
: Sotiris

Mon Feb 07, 2005 12:42 pm View user's profile Send private message
Sotiris Georgiou



Joined: 04 Nov 2004
Posts: 18

Post Re: RaConnect call fails on Linux Reply with quote

I have run your code and I get TRUE.

I think I installed native code.

The installation was done by running
./ra_server install

What was surprising is that the executable
is very small (79122 bytes). Is that normal?

The permissions on ra_server are rwxr--r--
and ownership is root:root.

Thanks
Sotiris

: Did you install Java or native code version?
: Do you have a firewall on the server or client computeres?

: Run the following code. What do you get TRUE or FALSE?

: Dim server_listening, boolean
: PingPort "myserver", 1096, server_listening
: MessageBox server_listening

Tue Feb 08, 2005 4:11 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6499

Post Re: RaConnect call fails on Linux Reply with quote

Yes, you installed the native code version. The fact you get TRUE indicates that it is working and listening on port 1096. Please check in syslog if there are any messages written by ra_server, perhaps user authentication errors or errors accessing PAM library or something else.

If you want you can rerun the setup with -f ra_server.log option so it will write diagnostic messages to the specified log file, which might be more convenient for troubleshooting as compared to syslog because it contains messages from ra_server only.

The size is correct ~75K the native code agent is very small, fast and efficient.

: I have run your code and I get TRUE.

: I think I installed native code.

: The installation was done by running
: ./ra_server install

: What was surprising is that the executable
: is very small (79122 bytes). Is that normal?

: The permissions on ra_server are rwxr--r--
: and ownership is root:root.

: Thanks
: Sotiris

Tue Feb 08, 2005 11:14 am View user's profile Send private message
Sotiris Georgiou



Joined: 04 Nov 2004
Posts: 18

Post Re: RaConnect call fails on Linux Reply with quote

Hi SysOp,

I have looked at syslog. The entry there says:

ra_server: Evaluation mode. 0 days left.

Thanks
Sotiris

: Yes, you installed the native code version. The fact you get TRUE indicates
: that it is working and listening on port 1096. Please check in syslog if
: there are any messages written by ra_server, perhaps user authentication
: errors or errors accessing PAM library or something else.

: If you want you can rerun the setup with -f ra_server.log option so it will
: write diagnostic messages to the specified log file, which might be more
: convenient for troubleshooting as compared to syslog because it contains
: messages from ra_server only.

: The size is correct ~75K the native code agent is very small, fast and
: efficient.

Thu Feb 10, 2005 10:27 am View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 6499

Post Re: RaConnect call fails on Linux Reply with quote

This message means that you installed trial version a while ago and the trial period (30-day) expired. Use touch command to change ra file date, so that the trial will start from beginning.

You can also try Java version which will give you another 30 days.

: Hi SysOp,

: I have looked at syslog. The entry there says: ra_server: Evaluation mode. 0
: days left.

: Thanks
: Sotiris

Thu Feb 10, 2005 11:25 am View user's profile Send private message
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