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Email File C.DTF is back again!

 
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Email File C.DTF is back again!
Author Message
Jim Malone



Joined: 23 Oct 2000
Posts: 23

Post Email File C.DTF is back again! Reply with quote

I think I goofed something up, I tried the below it worked for a while, but now I'm gettting the same C.DTF file again even though SMTPFormat is text/plain. I tried flipping it to mine then back with no change. What now?

Re: Email Notification

Posted By: SysOp

Date: 11/13/2000 13:18

In Response To: Email Notification (Malcolm Wise)

This is caused by difference in default encode methods between 24x7 and your email client
software

Try changing the encoding method in the registry
HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
Scheduler\2.0\SMTPFormat

The following method are supported in 24x7: "text/plain", "uuencode", "base64" and "mime"

Note that the default value is now "mime". It was "none" before.
You can also change setup in your email client software to use "HTML" as the default email
format, so it will not treat mime messages as email attchments.

The difference between 2.4 and prev. version is support for HTML email format. But this is not
exposed in this version and will be documented in 2.4.1 or 2.4.2.

: Since upgrading to 24x7 v2.4, we now find that jobs set up to send e-mail
: notifications are sending these as file attachments instead of in the main
: body of the mail. Was this intentional? We are also receiving two
: identical attachments from a single job. I seem to remember that this was
: a peculiarity of asynchronous jobs which seemed to be fixed in a previous
: version, but now seems to be happening regardless. We are using SMTP mail
: and 24x7 is on an NT4 SP6a server.
: TIA

Wed Nov 15, 2000 6:43 pm View user's profile Send private message
SysOp
Site Admin


Joined: 26 Nov 2006
Posts: 7847

Post Re: Email File C.DTF is back again! Reply with quote

Please wait for the version 2.4.1 which will be posted tomorrow morning. It will resolve the issue by making 2.4.1 backward compatible with previous 2.x.x (same default settings) and providing GUI options for SMTP settings (in Tools/Options/Email).

: I think I goofed something up, I tried the below it worked for a while, but
: now I'm gettting the same C.DTF file again even though SMTPFormat is
: text/plain. I tried flipping it to mine then back with no change. What
: now?

: Re: Email Notification

: Posted By: SysOp

: Date: 11/13/2000 13:18

: In Response To: Email Notification (Malcolm Wise)

: This is caused by difference in default encode methods between 24x7 and your
: email client
: software

: Try changing the encoding method in the registry
: HKEY_LOCAL_MACHINE\SOFTWARE\SoftTree Technologies, Inc.\24x7
: Scheduler\2.0\SMTPFormat

: The following method are supported in 24x7: "text/plain",
: "uuencode", "base64" and "mime"

: Note that the default value is now "mime". It was "none"
: before.
: You can also change setup in your email client software to use
: "HTML" as the default email
: format, so it will not treat mime messages as email attchments.

: The difference between 2.4 and prev. version is support for HTML email
: format. But this is not
: exposed in this version and will be documented in 2.4.1 or 2.4.2.

Wed Nov 15, 2000 6:59 pm View user's profile Send private message
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